Remote Patient Monitoring- Care Coordinator

7 days ago


Ahmedabad, Gujarat, India Excellence Medical Billing Solutions Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job description

Experience: 0 - 2 years'

Salary: Not Disclosed

Work Location: Remote/ Ahmedabad

Hiring office located in Surat, Gujarat

Education:

M Pharm(Pharmacology)

Pharm D

JOB DESCRIPTION:

  • Care Coordinators assist patients with managing their overall health by daily monitoring and calls. You will have an assigned group of patients to follow up with monthly via phone.
  • Conversations include: reviewing patient recorded daily vital readings, educating patients on improving diagnosed diseases and assisting patients to supporting the plan of care established by their provider.
  • Verify and record the patient's demographics, medical issues, medications, and risk management factors to create a clinical summary using specialized medical software.
  • Handle potentially difficult conversations calmly and professionally.

Participate in individual & Group projects as directed by management.

  • Strong communication skills - ability to engage patient in conversation, motivate patient to follow the care plan.
  • Make a positive impression with the patients through every interaction, contributing to positive attitude with team and individual goals.
  • Immediate joiners preferred.

Industry Type: BPO/ Healthcare Domain

Department: Customer Success, Service & Operations

Role Category: Voice / Blended

Employment Type: Full Time, WFH/WFO(Ahmedabad).

Shift: US Shift (06:30 PM or 04:00 AM IST)

E.

M. -3



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