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Patient Representative

2 weeks ago

Ahmedabad, Gujarat, India Mayflower Women's Hospital Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Company Description

Mayflower Women's Hospital is a center for advanced gynaecological endoscopic surgeries located in Ahmedabad. Through continuous innovation and research, our vision is to revolutionize the Women Healthcare System.

Key Responsibilities:
  • Welcome and guide patients and their families during visits
  • Address patient queries and resolve complaints courteously and promptly
  • Coordinate with doctors, nurses, and departments for timely patient services
  • Support the admission, discharge, and transfer process
  • Maintain accurate patient interaction records
  • Assist in feedback collection and service quality improvement
  • Escalate unresolved issues to the appropriate authority
Required Qualifications:
  • Bachelor's degree in any discipline (Healthcare/Hospital Administration preferred)
  • 2+ years of experience in patient services, hospitality, or customer care
  • Excellent communication in English, Hindi, and Gujarati
  • Knowledge of hospital systems and patient care protocols
  • Proficient in MS Office and patient management software