Telesales Executive

4 days ago

Ahmedabad, Gujarat, India c19a615d-161c-4de2-8ad1-7396bfc6066b Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Kaira Software Pvt. Ltd.
, a leading software development company, is looking for a motivated and confident
Telesales Executive
to join our sales and customer engagement team. You will play a key role in initiating contact with potential clients, answering queries, and helping drive sales conversions through effective communication.

In addition, you will also support outreach for our platform –
The Design Bridge
– which connects tile manufacturers, dealers, and architects by helping list discontinued or dead stock items for resale. This is a unique opportunity to work across both the software and building materials industries.

Key Responsibilities:

  • Contact potential or existing customers to inform them about our software solutions and services
  • Answer customer queries related to products, features, and pricing
  • Understand customer requirements and suggest appropriate solutions
  • Follow up on leads, meet monthly sales targets, and facilitate future sales
  • Record details of interactions, sales, and follow-ups accurately in the CRM
  • Process orders efficiently and resolve basic client concerns
  • Maintain a positive, empathetic, and professional attitude with customers at all times
  • Support outreach for The Design Bridge by contacting tile companies and dealers

Required Skills & Qualifications:

  • Proven experience in telesales, customer support, or similar voice-based role
  • Excellent verbal communication and interpersonal skills
  • Fluency in English, Hindi, and Gujarati
  • Ability to explain technical products in simple terms
  • Good listening skills and a problem-solving attitude
  • Cool-tempered, resilient, and able to handle rejection with professionalism
  • Basic computer and CRM usage knowledge is a plus

Job Type:
Full-time

Experience:
Sales - 1 year (Required)

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