Imaging Support Engineer
7 days ago
We are looking for a driven problem solver possessing a strong appreciation for team building and communication.
The Imaging Support Engineer will provide technical help, support, and coordinate the operation of the review suites. The role is based in the Mumbai office, supporting the busy VFX suite infrastructure. The successful candidate will be working with global counterparts based in London and Montreal and will need to be highly organised with great communication skills and a can-do attitude.
We are ideally looking for someone with an interest in technology and visual effects. This Imaging Engineer position is a demanding but rewarding role with lots of room for growth and development.
Responsibilities include:
Ensure that Framestore presentation and delivery of digital imagery is consistent across all formats, viewing environments, and geographies.
Liaising and communicating with external service providers
Documenting and escalating imaging and systems issues to the wider team
Imaging of suite-based devices and other workstations
Calibration of TVs and Projectors using established and well documented procedures.
Debugging of suite-based issues to identify the root cause and provide technical summaries
Maintenance of imaging equipment documentation accounting for any changes
Technical feedback and refinement of documentation
Maintenance of on-site spares for the smooth operation of devices under the remit
Performance of daily and pre sessions technical checks where required
Essential Skills
Experience in audio-visual or broadcast technology
Experience with SDI/HDMI infrastructure and routing
Technical fault finding and diagnostic experience of AV equipment.
Ability to document and communicate technical information
Ability to read, understand, and follow technical documentation
Systems Administration experience
Desired skills
Technical familiarity with AVID Media composer, Eizo monitors, Crestron, Extron
Experience in setup, calibration, operation, and maintenance of digital projectors
Functional knowledge of Digital cinema colour spaces (DCI, P3, XYZ)
General understanding of VFX colour pipelines
Linux and Windows platform support
Experience basic storage administration
Experience with Jira, and Confluence tools
Experience with Teradici PCoIP technology
Familiarity with basic network concepts, tools, and debugging
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