Sales Executive

6 days ago

Najafgarh, Delhi, India Anvaya Healthcare Full time ₹ 18,00,000 - ₹ 36,00,000 per year

We are seeking an experienced and customer-oriented Sales Executive / Patient Relationship Officer to manage patient enquiries and appointments. The ideal candidate will handle both telephonic and walk-in enquiries, coordinate doctor appointments, and ensure smooth communication between patients and our clinical team.

Key Responsibilities:

  • Handle all incoming calls, WhatsApp messages, and walk-in enquiries regarding doctor appointments and services.
  • Convert leads and enquiries into confirmed appointments.
  • Maintain a professional and empathetic tone while interacting with patients and families.
  • Manage the front desk and reception when required, assisting with scheduling and patient coordination.
  • Follow up on pending enquiries and ensure timely responses.
  • Maintain accurate records of appointments and communications in the CRM or logbook.
  • Support marketing and promotional campaigns to increase patient engagement.
  • Coordinate with doctors, psychologists, and backend staff for appointment scheduling and updates.

Requirements:

  • Minimum 3 years of experience in sales, front desk management, or healthcare service coordination (clinic/hospital experience preferred).
  • Strong communication and interpersonal skills.
  • Fluency in English and Hindi.
  • Comfortable handling calls, WhatsApp queries, and in-person interactions.
  • Good computer knowledge (Excel, CRM, Google Workspace, SaaS software, etc.).
  • Professional appearance and a positive attitude.
  • Ability to handle sensitive patient information with discretion and empathy.

Why Join Anvaya Healthcare:

  • Opportunity to work in a growing and compassionate mental health organization.
  • Supportive work culture with professional development opportunities.
  • Exposure to leading psychiatrists and psychologists in Delhi.

Office Location:

Anvaya Healthcare – Mental Health Clinic

2nd Floor, Plot No. 28, Sector 12A Road, Block A, Sector 12 Dwarka,

New Delhi – 110078

To Apply:

Submit your updated resume or apply directly by calling

or email us at

Job Types: Full-time, Permanent

Pay: ₹18, ₹30,000.00 per month

Work Location: In person

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