Customer Relations Executive

2 weeks ago

Shreyas Cinema Mumbai, India Scorepandit Fintech Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Score Pandit Fintech Pvt. Ltd.

**Job Title:** Customer Relationship Executive

**Company:** Score Pandit Fintech Pvt. Ltd.

**Location:** Ghatkopar, Mumbai

**Employment Type:** Full-time

About Us

Score Pandit Fintech Pvt. Ltd. is a leading credit score consultation company

dedicated to helping individuals improve their financial health and creditworthiness.

We specialize in providing tailored solutions to enhance credit scores, ensuring a

hassle-free financial journey for our clients.

**Job Description:**

We are seeking a dedicated **Customer Relationship Executive** to join our team

at our Ghatkopar office. The ideal candidate will play a crucial role in maintaining

and nurturing relationships with our existing customers. This position emphasizes

meaningful communication and excellent customer service, without the pressure of

pushy sales tactics.

**Key Responsibilities:**


• Make calls to **specific customers** (not retailers) based on predefined leads.


• Build and maintain positive relationships with existing clients to ensure customer

satisfaction.


• Create soft leads through meaningful client interactions.


• Onboard new customers into our system, ensuring all required information is

accurately captured.


• Maintain and update the **Customer Relationship Management (CRM)** system

with relevant data.


• Collaborate with the backend team to ensure smooth onboarding and post onboarding

processes.


• Provide support to customers by addressing basic queries related to our credit

score consultation services.

**Key Qualifications:**


• Prior experience in customer relationship management or tele calling is preferred.


• Excellent communication and interpersonal skills.


• **Multilingual candidates** (e.g., Hindi, Marathi, Gujarati, English, or other

languages) are highly encouraged to apply.


• Ability to build rapport with clients and maintain long-term relationships.


• Proficient in using CRM software or willing to learn.


• A customer-first mindset with attention to detail.

**What We Offer:**


• Competitive salary and performance-based incentives.


• Opportunity to work with a professional and supportive team.


• Training and development programs for career growth.


• A friendly work environment at our Ghatkopar office.

**Note:**

This is not a sales-driven role and does not involve aggressive or pushy calling. You

will focus on quality customer interactions, relationship management, and

onboarding clients smoothly.

How to Apply:**


• Interested candidates should share their resumes via WhatsApp at

** / ** or email them to **


• After sharing your resume, you may call HR Sanali for further details.

We look forward to welcoming passionate and skilled individuals to our team

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