Front Office Executive

Job description

Job Location- Near Saki Naka Metro station, Andheri East

This requirement is for Hair Academy.

Please Note- We are looking for Immediate Joiner ( If your Notice is more than 1 week DO NOT Apply.)

Age Criteria-Max 35 years

Role & responsibilities

EVALUATION SUPPORT :

1. Manage a Calendar for Evaluation to reduce TAT for evaluations. This calendar will help coordinate Trainer- Vertical Model together.

2. While the trainers hands will be gloved the admin will take pictures of each step as instructed by the trainer to speed up the evaluation process .

3. Record the step by step performed by the trainers

4. Follow up with models to track longevity/ after effects of testing

5. Maintain Evaluated Stock/ Samples for future records

ACADEMY UTALISATIOM MANAGEMENT :

- Manage Academy TRAINERS calendar

- Class RoomUtilizationreports

- Front office responsibilities

MODEL COORDINATION PROCESS:

Objective:

The Model Coordination process ensures the efficient arrangement of models as per the trainer's requirements for various training sessions.

1. Model Requirement Submission:

Trainers must submit their model requirements to the designated coordinator at least 3 to 5 days in advance of the scheduled training/evaluation session.

2. Requirement Documentation:

The coordinator documents the trainer's requirements on a shared status board or a centralized platform. This document should include all the details and criteria specified by the trainer.

3. Verification of Criteria:

The coordinator checks each individual's availability and suitability to meet the trainer's criteria based on the documented requirements.

4. Confirmation with Models:

The coordinator contacts the selected models to confirm their availability and willingness to participate in the training session according to the specified criteria.

5. Picture Sharing and Approval:

Pictures of the selected models are taken, and these pictures are shared with the trainers for their approval. Any necessary adjustments or substitutions are made based on trainer feedback.

6. Follow-Up and Reminders:

One day prior to the training session, the coordinator sends follow-up messages and reminders to both the trainers and the selected models, ensuring that everyone is well-prepared and aware of the schedule.

7. Punctuality:

Models are instructed to arrive at the training/evaluation location well before the scheduled time to ensure a smooth and punctual start to the session.

8. Model Tracker Maintenance:

The coordinator maintains a model tracker that records the status of each model's availability, their participation in training/Evaluation sessions, and any relevant feedback or issues.

9. Post-Feedback:

After the session, the coordinator rechords follow up of the services and maintains data accordingly .

10. Continuous Improvement:

The coordinator reviews the overall model coordination process periodically and makes improvements to enhance efficiency and effectiveness.

By following this model coordination process, we aim to ensure that our trainers receive the appropriate models they require for successful training sessions, enhancing the quality of our training programs and the overall experience for both trainers and models.

STOCK MANAGEMENT:

Stock management is a critical process to ensure the efficient control and tracking of inventory within an organization. The following is a detailed description of the stock management process based on the provided guidelines:

1. Stock Entry Responsibility: The responsibility is to ensure adherence to the stock Standard Operating Procedures (SOP).

2. Live Sheet Handling: Maintain a digital or physical spreadsheet with separate tabs for "Stock Received," "Stock Issued," "Stock Orders," and "Stock Returns."

Create a "Main Sheet" to display the total stock quantities.

3. Stock Transactions:

-Whenever stock-related activities occur (receiving, issuing, ordering, returning), record these transactions on the respective date-specific tabs.

-Include essential details such as the date, stock item name, quantity, and any relevant information (e.g., supplier details for receipts).

-Update the "Main Sheet" to reflect the current total stock quantities.

4. Locker Allocation:

Maintain a "Locker Live Sheet" to document the allocation of specific lockers or storage areas to different stock categories.

5. Stock Request Process:

Students or trainers in need of stock must approach the front desk and make their requests.

6. Stock Issuance Register:

Maintain a register by the academy operations team to record immediate stock issuances.

Include details like the stock name, quantity issued, and the signature of the person issuing it.

7. Special Handling for Color Tubes:

For color tubes, issue them only after the recipient signs for the box.

8. Data Entry from Register:Transfer all the information recorded in the stock issuance register to the respective date-specific tabs in the stock live sheet the following morning.

9. Weekly Stock Audit:Every Thursday conducta physical audit of the stock to ensure accuracy and identify any discrepancies.

10. Monthly Stock Audit:

-At the end of each month, the same designated team member conducts a thorough physical audit of the stock.

-On the 2nd of the following month, the academy manager reviews the audit findings to check for any deviations.

11. Deviation Resolution:

- The target is to have no deviations in the stock. However, if any discrepancies are identified during the audit, the person responsible for stock management for that month must rectify them promptly.

- Effective stock management ensures that inventory levels are accurate, minimizing the risk of shortages or excesses. Regular audits and adherence to established procedures are essential for maintaining control and accountability over stock items.

CLASSROOM PREP AND CHECKING PROCESS:

Before the class starts the classroom needs to be kept ready. A day prior to the training the academy Admin must Ensure the class is set up.

There are two types of set up: one being a theory set up and the other being a practical set up.

• The music in the classroom must be on.
• The classroom must be neat and tidy.
• White board must be clean and so should be the mirrors.
• If the training requires a TV or camera, then the IT team must be informed about the same day in advance .
• Once the classroom is over, make sure you see that the classroom is cleaned by the students before they leave.
• All the tools assigned to students must be taken back and must be recorded in the asset sheet.
• No color tubes must be kept open, no color bowls must be left dirty. If dummy heads are used, they must be cleaned before the students leave the classroom.
• Once the checking is done, it must be logged in the log sheet register.

Preferred candidate profile

We are preferably looking for a Female candidate

Any Graduate

Immediate Joiner Only

Perks and benefits

Pf Bonus Gratuity Medical Insurance

Salary- Max upto 35k CTC

About Company -Hema's Enterprises Pvt Ltd a Group company of CavinKare ( CavinKare is a 37 Year old FMCG company manufacturer of Personal Care, Food and Professional care Products like Chik Shapoo, Spinz Deo, Cavinks Milkshake, Raaga Professional Care product currently we have requirement for Raaga Hair Academy where we are providing courses for Hair.

Regards,

Prriyannka Siingh

TA Team

Job Type: Full-time

Pay: ₹25, ₹33,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Are you comfortable for Saki Naka location?
• Are you a Immediate Joiner?
• Do you have a Graduate Certificate>

Education:

• Bachelor's (Preferred)

Experience:

• Admin OR Front Office: 4 years (Preferred)

Location:

• Mumbai, Maharashtra (Preferred)

Work Location: In person