Current jobs related to AGM - Experience & Training - Chennai, Tamil Nadu - VodafoneZiggo

  • AGM - Quality & Process Training

    2 days ago

    Chennai, Tamil Nadu, India Savista Global Solutions Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Greetings from SavistaWe are looking for AGM- Quality & Process training.Description Of Role:Assistant General Manager will be responsible for overseeing and driving the organization's quality strategy, ensuring that products, services, and processes meet both internal standards and external regulatory requirements. This role goes beyond operational QA to...

  • Sales Manager Salas or AGM

    3 days ago

    Chennai, Tamil Nadu, India EK INFRA Full time ₹ 10,00,000 - ₹ 30,00,000 per year

    Position: Sales Manager / Assistant General Manager (AGM) – SalesExperience Required:10–14 yearsQualification:Any DegreeLanguages:Fluent inEnglishandTamilLocation:ChennaiCompensation:Competitive salary +Attractive incentives(as per market standards)Key Skills & Requirements (for both roles):Strong communication and interpersonal skills in English &...

  • agm

    2 days ago

    Chennai, Tamil Nadu, India V-Edge Software Labs Full time ₹ 1,56,000 per year

    Role: AGM TelecallingBasic Requirements:· Overall Experience: Minimum 10 Years· Relevant Industry Experience: Minimum 4 Years· Team Handling: Should have managed a team of 10–15 members· Preferred Industry: Digital Branding, Building Material, or E-Commerce· Age: 40–45 Years - Female OnlyCandidates should have strong and relevant experience in...

  • AGM - Sales

    1 week ago

    Chennai, Tamil Nadu, India Sri lakshmi Automotives Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities AGM Sales (Tata Car Showroom)Lead and manage the overall showroom sales operations.Achieve monthly and annual sales targets across new car sales, used car exchange, finance, and insurance.Develop and implement effective sales strategies to increase walk-ins, lead conversions, and revenue.Supervise and motivate the sales team to...

  • AGM – Sales

    5 days ago

    Chennai, Tamil Nadu, India Futures And Careers Full time ₹ 14,40,000 per year

    AGM – Sales (Diesel Generators) | Chennai | ₹12 LPAWe are looking for a dynamic sales leader with 8–12+ years of experience in diesel generator sales or electrical industry. You will drive direct and indirect sales, manage dealer networks, build key customer relationships, and achieve revenue growth targets. Experience in DG products, bid management,...

  • AGM/Senior Manager

    4 days ago

    Chennai, Tamil Nadu, India Growel Softech Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    AGM / Senior Manager – Operation & Maintenance (O&M) for Chennai location.Role : AGM / Senior Manager – Operation & MaintenanceExperience : 18+ YearsNotice : Immediate to 30 DaysLanguage : English, Tamil, Hindi (Mandatory)Work Location : ChennaiJob Description:To lead and oversee all aspects of operations and maintenance across solar power plants,...

  • Manager/AGM - Exports - GO/JC/1386/2025

    1 day ago

    Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionManager/AGM - ExportsWe are seeking an experienced Manager/AGM - Exports to join our team. The ideal candidate will have a strong background in export marketing, global sales and marketing, international business development, and automotive exports. The role requires expertise in export compliance and a deep understanding of the export...

  • Manager / AGM - Exports

    1 day ago

    Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking an experienced Manager/AGM - Exports to join our team. The ideal candidate will have a strong background in export marketing, global sales and marketing, international business development, and automotive exports.The role requires expertise in export compliance and a deep understanding of the export process.ResponsibilitiesDevelop and...

  • Senior Manager/AGM

    1 day ago

    Chennai, Tamil Nadu, India OfficeFrameWork Operations Center Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionOfficeFrameWork (OFW) is a Business Process Outsourcing company specializing in the Logistics vertical with strong domain expertise and service delivery skills. Established in 2009, OFW has experienced exponential growth over the past six years. Our highly skilled team has become a trusted partner in various sectors such as Freight...

  • AGM/DGM - Biomedical Purchase

    2 weeks ago

    Chennai, Tamil Nadu, India, Tamil Nadu Kauvery Hospital Full time

    The Assistant General Manager (AGM) of Biomedical Purchase is responsible for leading and managing the end-to-end procurement process for biomedical equipment and supplies, ensuring quality, cost-effectiveness, and compliance with relevant regulations. This role involves vendor management, negotiation, strategic planning, and team leadership.About the...

AGM - Experience & Training

2 weeks ago

Chennai, Tamil Nadu, India VodafoneZiggo Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Job Req ID: 48029

Location:
Chennai, IN

Function: Retail

About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Experience & Training – Team Member

Job Level/ Designation

M2

Function / Department

Postpaid | Experience & Training

Job Purpose

  • The position is responsible to manage and execute Training operations for Cluster/Circle based Postpaid channels including Retail (COCO & FOFO), Outbound and Digital & Alliances teams.*

  • This role owner will ensure to deliver consistent and effective training as per the set corporate norms and defined framework and structure to all new joiners and existing staff within the verticals under preview.

  • Project manage and drive all Training related activities, special projects (Per guidance) along with resource utilization for verticals under preview

  • Conduct refreshers based on TNI and Quality & TNPS inputs

  • Facilitate briefings and rollouts for all new campaigns and launches

  • Support in audits and dip checks as per requirement.

  • will be responsible for providing training support to C&C teams too in certain geographies.

Key Result Areas/Accountabilities

1. Training Delivery & Execution

  • Track, Plan, manage and execute all relevant training delivery operations with respect to onboarding and overall people capability enhancement ( BAU induction, Remedial, Upskilling)
  • Support in last mile Refresher training delivery (classroom or digital) learning rollouts and refreshers on time and in alignment to business directives
  • Deliver CXX and TNPS ( TNPS as per circle and set targets)

  • Responsible for 30 day Quality (TNPS) , Training Throughput, support to align TNPS (ASAT) per targets

  • Training Operational Excellence

  • Facilitate TNI/ A and action and remediate corrective action plans basis quality feedback/ TNPS

  • Ensure on time and regular delivery of refreshers and knowledge assessments for LOB's under preview
  • Monitor and track people processes, knowledge /skilling/assessing systems from hiring to performance (across frontline lifecycle) for the owned learner group in liaison will relevant internal teams

  • Responsible for managing and executing Training budget and expenses (As per corporate guidance)

  • Compliance & Audits

  • Periodic audits of Training delivery at stores

  • Governance and deployment adherence on KMS and LMS usage.
    Hiring > Training > On Production adherence checks for seamless adherence to Training norms/ policies and protocols

Core Competencies, Knowledge, Experience

  • Strong telecom/retail subject matter expertise
  • Excellent communication, presentation and delivery skills
  • Retail operations and management (Must to have)
  • Strong Planning and Execution Skills
  • Customer sensitivity & Service mind-set
  • Engage & Present ideas/thoughts and have influencing skills

Overall experience of 5 - 7 years with at least 3 to 4 years in delivering training

Must have technical / professional qualifications

Professional Qualifications

  • Graduate / Diploma
  • TTT – Certified
  • Additional Training Certifications ( Good to have)
  • Experience in working on Training systems/ tools / methodologies
  • Experience in Telecom, Retail and Service Industry

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership