Dir. Product Management

About the role

We are seeking a Director of Product, to play a pivotal role in shaping and executing our product strategy, driving innovation, and leading a talented team of product managers within our Unified Platform team. This role will lead a team of Product Managers, coaching and developing the team to identify, design, deliver and execute on the strategy and vision for a unified platform that powers our human capital management and workforce management applications. These applications are used by thousands of customers across all market segments and millions of their part-time and full-time employees, vendors and external applicants.

Responsibilities:

Leadership role to help shape and execute the overall vision of the product to transform our platform and deliver value to our customers, while learning from, and along with, our customers, partners and the Product teams that you will support

Develop, communicate and execute iteratively upon a comprehensive and compelling product strategy that aligns with business goals and balances customer needs, market trends, and technical feasibility

Ensure plans create the most compelling business solution while ensuring overall competitive positioning in the market and high-value solutions that truly solve customer problems

Own the direction of features and clearly define the product metric goals and the right mechanisms to collect, track, report and react to the data, demonstrating a balance of qualitative and quantitative observations to fuel ongoing learning and customer centricity

Drive end-to-end customer value delivery, from feature conception to launch to adoption and iterative innovations

Lead cross-functional teams (engineering, design, product), making data-driven decisions, to manage dependencies and ruthlessly prioritize and optimize product features, enhancements, backlog items, and bug fixes

Partner with the sales, services, support, marketing, and readiness organization for all GTM strategy and delivery efforts

Drive process improvement and discipline of the Business of Products

Lead, mentor, and guide product managers and cross-functional teams, fostering a culture of continuous learning and growth

Collaborate with Suite product leaders to align product goals with overall company objectives

Build strong relationships with customers and stakeholders

The ideal candidate brings prior experience building business applications platforms, and is an accomplished, high-energy, collaborative leader with a proven track record of working in or with SaaS software companies. They can go deep into both functional/technical hurdles with engineers/architects as well as strategic discussions with executives. Experience with HCM products or solutions is preferred but not mandatory.

Minimum requirements:

5+ years experience leading product management teams with track record of developing and coaching Product Managers through ambiguous problems

10+ years experience as a Senior Product Manager or Product Manager on a scaling SaaS application in an Agile development environment

Demonstrated experience in developing customer centricity and outcomes delivery through matrixed cross-functional Product Development teams

Ability to create and embody a culture of customer first in approaching user and business problems

Strong use of analytics, user research and business cases to drive decisions and improve products in an enterprise SaaS setting

Comfortable and experienced presenting to various audiences and levels

Track record of balancing between discovering new product opportunities and delivering world-class product experiences

Minimum 25% travel may be necessary.

Preferred qualifications:

Demonstrated experience working on business applications platform investments related to identity and access management

Experience building enterprise software products in enterprise SaaS products

Experience working with globally distributed teams

Passion for creating delightful user experiences

Highly motivated, innovative, and solution-driven with experience in shaping cohesive, and engaging product experiences

Strong analytical, data-driven problem solver and decision maker who is deeply empathetic and leads with a user-centered approach

An evangelist of how technology can unlock business value and customer experiences

History and reputation for listening to users, understanding their needs, and creating improvements to meet those needs

Strong track record of influencing and executing product strategy through portfolio roadmaps and tight collaboration with Engineering

Committed to collaboration and can work well with other business units to build iterative solutions that continuously deliver value

If no experience in Identity and Access Management space or business applications platform, you have a proven track record of entering a new space and building expertise rapidly