Process Associate

2 weeks ago

Ahmedabad, Gujarat, India Future Health Cares Full time ₹ 2,00,000 - ₹ 4,00,000 per year

We are looking for experienced and motivated professionals to join our US Healthcare Voice Process team. The role involves handling calls with insurance companies, healthcare providers, and patients in the United States to follow up on medical claims, resolve denials, verify eligibility, and ensure accurate claim reimbursement.

You will play a key role in supporting our revenue cycle operations while maintaining high standards of communication, professionalism, and accuracy.

Key Responsibilities:

  • Perform calling to US insurance companies to follow up on outstanding medical claims.
  • Understand and resolve claim denials, rejections, and payment discrepancies.
  • Verify insurance eligibility and benefits for patients as per client requirements.
  • Ensure timely and accurate claim status updates in the billing system or CRM.
  • Escalate complex cases to the appropriate department for resolution.
  • Maintain daily productivity and quality benchmarks.
  • Follow HIPAA compliance and patient data confidentiality at all times.
  • Work collaboratively with internal billing and coding teams.
  • Provide clear documentation of all interactions and outcomes.

Preferred candidate profile

Required Skills & Qualifications:

  • Excellent English communication skills (verbal & written).
  • Prior experience (6 months 3 years) in US Healthcare AR Calling, RCM, or Denial Management preferred.
  • Knowledge of medical billing terminology, CPT, ICD, and HIPAA regulations.
  • Strong analytical and problem-solving abilities.
  • Proficiency in using MS Office, CRM tools, and billing software.
  • Ability to work in US night shifts (EST/PST time zone).
  • Educational Qualification: Graduate / Undergraduate (any stream).

  • Process Associate/Sr. Process Associate

    1 week ago

    Ahmedabad, Gujarat, India Abacos Health Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Position:Process Associate/Sr. Process Associate (Insurance Eligibility and Benefit Verification)Location:Satellite, AhmedabadShift: Day ShiftExperience:1 years to 4 yearsWorking Days:5.5 days WorkingRole overview:The Insurance Eligibility and Benefit Verification Specialist is responsible for verifying patient insurance eligibility and benefits prior to...

  • Process Associate

    2 days ago

    Ahmedabad, Gujarat, India 5fd3ca5a-97ee-40f7-8561-7a1d71547657 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description:-Don't miss|HIRING SR.ASSOCIATE (US CAMPAIGN FOR LEAD GENERATION)We are Hiring an Associate & Sr. Associate for International BPO for US Campaign for Lead Generation.Salary: Best in the IndustryDesignation: Associate & Senior Associate (International Voice Process)Shift: NightShift Timing: - 7 Pm to 5 Am (Sat & Sun Fixed off)Location: S.G...

  • Process Associate- Voice

    3 days ago

    Ahmedabad, Gujarat, India Medusind Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Company DescriptionMedusind is a leading medical and dental billing and revenue cycle management company dedicated to maximizing revenue and reducing operating costs for healthcare organizations. With more than 3,000 dedicated employees and advanced technology solutions, we provide comprehensive services to over 6,000 healthcare providers across all...

  • Process Associate- Voice

    2 days ago

    Ahmedabad, Gujarat, India Medusind Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionMedusind is a leading medical and dental billing and revenue cycle management company that works to maximize revenue and reduce operating costs for healthcare organizations. Our team of over 3,000 dedicated employees, including AAPC certified coders, brings deep expertise and client-focused service. We utilize powerful technology solutions...

  • Process Associate

    1 week ago

    Ahmedabad, Gujarat, India b67d3ba9-9e32-4d7c-905e-7909a4ffefa8 Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Process AssociateJob ResponsibilitiesListen to recorded calls from US clientsUnderstand the conversation of US Patients and Doctors.Verify the appointments of patients with health care professionalsExcellent written and verbal communication skillsWhy Adit?► We trust our people and offer completely remote opportunities.► Flexible work schedules for better...

  • Travel Process Associate

    4 hours ago

    Ahmedabad, Gujarat, India 9df549a5-1aa6-4366-8cd5-4fedc862d6ea Full time ₹ 25,000 - ₹ 40,000 per year

    Job Title: Travel Process AssociateLocation: Ahmedabad (On-site, From Office)Type: Full-TimeWe are hiring enthusiastic individuals for the role of Travel Process Associate at our Ahmedabad office. This role is ideal for candidates who want to build a strong career in customer support within the travel domain.Role OverviewThe Travel Process Associate will...

  • Process Associate

    2 weeks ago

    Ahmedabad, Gujarat, India Genpact Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Ready to shape the future of work?At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform...

  • Junior/Senior process associate

    6 days ago

    Ahmedabad, Gujarat, India SidWin Healthcare Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionSidWin Healthcare Solutions offers affordable solutions to simplify practice management and maximize revenue. Our team, certified by AAPC and AHIMA, excels in all aspects of Revenue Cycle Management. We provide medical coding, billing, referral/authorizations, Patient calls, revenue cycle management services, and quality improvement...

  • Process Associate Night Shift

    1 week ago

    Ahmedabad, Gujarat, India Future Healthcares Inc Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Future Healthcares Inc, we simplify healthcare operations so providers can focus on patients, not paperwork. We deliver end-to-end Revenue Cycle Management, Clinical Support, and Care Management Services with over 25 years of expertise. With a 95% clean claim ratio and HIPAA-compliant processes.Role DescriptionThis is a full-time...

  • Process Assistant

    1 week ago

    Ahmedabad, Gujarat, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DESCRIPTIONAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are...