Process Associate- Voice
13 hours ago
Company Description
Medusind is a leading medical and dental billing and revenue cycle management company dedicated to maximizing revenue and reducing operating costs for healthcare organizations. With more than 3,000 dedicated employees and advanced technology solutions, we provide comprehensive services to over 6,000 healthcare providers across all specialties. Medusind's commitment to client satisfaction, deep expertise, and innovative approach significantly improve the efficiency and profitability of medical practices, hospitals, and dental groups. Our 12 locations across the US and India ensure that we stay ahead of the ever-changing healthcare industry.
Role Description
This is a full-time, on-site role located in Ahmedabad for a Process Associate - Voice. The Process Associate will be responsible for handling customer service inquiries, providing financial support, and performing business process outsourcing (BPO) tasks. Day-to-day activities include addressing client concerns, resolving issues, analyzing data, and ensuring efficient communication within the team and with clients.
Qualifications
- Customer Service and Communication skills
- Analytical Skills and proficiency in Finance
- Experience in Business Process Outsourcing (BPO)
- Excellent problem-solving abilities
- Ability to work collaboratively in a team-oriented environment
- Bachelor's degree in a related field preferred
- Experience in the healthcare industry is a plus
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