Client Service Executive

2 weeks ago

Rasulgarh Bhubaneswar Orissa, India NotInLine Full time ₹ 10,000 - ₹ 15,000 per year

The ideal candidate will be responsible for managing client interactions, addressing concerns, and identifying opportunities to enhance client experience and business growth.

Key Responsibilities:

  • Develop and maintain strong relationships with new and existing clients.
  • Act as the primary point of contact for client inquiries and concerns.
  • Understand client needs and provide tailored solutions to enhance satisfaction.
  • Coordinate with internal teams to ensure seamless service delivery.
  • Identify and pursue opportunities for upselling and cross-selling.
  • Conduct regular follow-ups to ensure client retention and satisfaction.
  • Maintain accurate records of client interactions and transactions.
  • Stay updated on industry trends and competitor activities to provide insights.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in client relationship management, sales, or customer service.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to work independently and collaboratively in a team.
  • Proficiency in CRM software and MS Office Suite.

Benefits:

  • Competitive salary and performance-based incentives.
  • Professional development and career growth opportunities.
  • Health and wellness benefits.
  • Positive and collaborative work environment.

Job Types: Full-time, Fresher

Pay: ₹10, ₹15,000.00 per month

Work Location: In person

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