Program Manager

22 hours ago

Noida, Uttar Pradesh, India PW (PhysicsWallah) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Position: Program Manager – Academic Excellence Team

Department:
Academics

Location:
Noida

Type:
Full-time

About the Role:

We are looking for a proactive and data-driven
Program Manager
to join our
Academic Excellence Team
. The ideal candidate will play a pivotal role in enhancing academic operations, faculty growth, and overall learning outcomes. This role involves improving existing academic systems, driving automation, and creating data visibility through dashboards — ensuring our academic delivery remains efficient, innovative, and impactful.

Key Responsibilities:

1. Academic Process Enhancement

  • Improve existing systems like
    faculty feedback
    ,
    class ratings
    , and
    academic content tracking
    .
  • Design frameworks to collect, analyze, and act upon academic and student feedback.
  • Ensure timely availability and quality of academic content across subjects and batches.

2. Process Automation & Optimization

  • Identify repetitive academic and operational tasks and
    automate
    them to improve turnaround time and accuracy.
  • Collaborate with internal tech and data teams to develop efficient workflows and tracking tools.

3. Faculty Growth & Development

  • Design and implement programs that help
    faculties grow as educators and content creators
    .
  • Conduct sessions, training, and initiatives to enhance teaching methodology, delivery, and digital presence.
  • Facilitate inter-faculty learning, peer reviews, and content creation opportunities.

4. Data & Dashboard Management

  • Build
    performance dashboards
    for task visibility, academic progress, and feedback trends.
  • Generate actionable insights from academic and operational data to guide decision-making.

5. Cross-Functional Coordination

  • Work closely with Academic, Content, Product, and Operations teams to align academic goals.
  • Ensure smooth communication, timely reporting, and high ownership across ongoing projects.

Preferred Skills & Qualifications:

  • Bachelor's or Master's degree in Engineering, Education, or Management.
  • 2–5 years of experience in
    academic operations
    ,
    program management
    , or
    process optimization
    (EdTech experience preferred).
  • Strong analytical and problem-solving skills.
  • Proficiency in
    Google Sheets, Excel, and dashboarding tools
    (e.g., Data Studio, Power BI, Tableau).
  • Good understanding of academic delivery and faculty management.
  • Excellent communication and stakeholder management skills.

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