General Manager

3 days ago

Tada, Andhra Pradesh, India Ilara Hotel and spa Chennai Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Core Responsibilities

1. Operations & Guest Experience

  • Oversee daily hotel operations across all departments (front office, F&B, housekeeping, spa, events, sales, engineering, HR, finance).
  • Maintain world-class service standards tailored for international guests and business travelers.
  • Handle VIP guests, corporate delegations, and high-profile clients personally.
  • Monitor and improve guest satisfaction scores (e.g., TripAdvisor, , internal brand metrics).

2. Business & Revenue Management

  • Drive room revenue, F&B, events, and other profit centers.
  • Develop strategies to capture corporate contracts, expat housing agreements, and MICE business.
  • Collaborate with revenue management to optimize ADR (Average Daily Rate), occupancy, and RevPAR.
  • Approve annual budgets, forecasts, and P&L reports.

3. Leadership & Staff Management

  • Lead a multicultural team of department heads and staff, ensuring motivation and high morale.
  • Implement training programs to align staff with premium guest expectations.
  • Foster a service-first, guest-centric culture.
  • Enforce discipline, compliance, and grooming standards.

4. Brand & Market Positioning

  • Act as the brand ambassador of the property in the local and international market.
  • Build relationships with embassies, multinational corporations, relocation companies, and travel management firms.
  • Represent the property at trade shows, networking events, and business forums.
  • Ensure alignment with brand standards (if part of a chain like Marriott, Hyatt, Accor, Hilton).

5. Compliance & Risk Management

  • Ensure compliance with local regulations (labor laws, licensing, health & safety).
  • Maintain highest standards of security, especially for VIP and expat guests.
  • Oversee crisis management and emergency procedures.

Skills & Qualities of a Successful GM for Premium/Expat Market

  • Luxury hospitality expertise with an eye for detail and refinement.
  • Strong background in corporate sales, expat housing, and MICE business.
  • Excellent communication & cultural sensitivity (able to deal with diverse expat communities).
  • Financial acumen (P&L management, budgeting, forecasting).
  • Charismatic leader with the ability to inspire a diverse, multicultural team.
  • Crisis-handling ability (guest complaints, PR issues, operational challenges).
  • Strong networking skills with diplomats, CEOs, corporate travel managers, and expat community leaders.

KPIs (Key Performance Indicators)

  • Guest satisfaction / NPS (Net Promoter Score).
  • Occupancy, ADR, and RevPAR growth.
  • Corporate contract acquisition & retention.
  • Staff engagement and turnover rates.
  • Brand ranking in competitive set (market share).
  • Profitability against budget (GOP – Gross Operating Profit).

Job Types: Full-time, Permanent

Pay: ₹50,000.00 per month

Work Location: In person

  • Assistant Sales Manager

    1 week ago

    Tada, Andhra Pradesh, India Rentokil Initial Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Rentokil PCIRentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation,...

  • Assistant Sales Manager

    1 week ago

    Tada, Andhra Pradesh, India Rentokil Initial Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    About Rentokil PCIRentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation,...

  • Assistant Sales Manager

    7 days ago

    Tada, Andhra Pradesh, India Rentokil Initial Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About Rentokil PCIRentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation,...

  • Company Secretary

    1 day ago

    Tada, Andhra Pradesh, India Station-S Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Company SecretaryDepartment: Legal & ComplianceLocation: SricityEmployment Type: Full-TimeJob Summary:We are seeking a qualified and experienced Company Secretary to ensure compliance ofclients with statutory and regulatory requirements and maintain high standards of corporategovernance. The ideal candidate will serve as a key advisor to the board...

  • Field Biologist

    1 day ago

    Tada, Andhra Pradesh, India Rentokil Initial Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Role:The Associate Field Biologist/Field Biologist/Sr. Field Biologist shall be responsible for Pest Audits of Branch Large / HD Customers (having Third-party Audits- USFDA, AIB, BRC, FSSC, SQF, LEED, etc), Key national customers in various segments - Food & Pharma Mfg, w/h, Large food retailers (excluding QSRs, Fast food chains), Large ITES &...

  • Assistant Sales Manager

    4 weeks ago

    Tada, India Rentokil Initial Full time

    About Rentokil PCI Rentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation,...

  • Assistant Sales Manager

    2 weeks ago

    Tada, India Rentokil Initial Full time

    About Rentokil PCI Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices,...

  • Rentokil PCI

    2 weeks ago

    Tada, India PCI Pest Control Private Limited Full time

    About Rentokil PCIRentokil PCI is India's leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices,...

  • Junior Electrical Maintenance

    4 days ago

    Tada, India Unidos Technology Full time

    **JOB DESCRIPTION - Electrical Maintenance** Qualification: Diploma - Electrical Engineering Grade - T1 Experience - 5 to 6 years of experience in electrical maintenance Must have work experience in Heavy Engineering / Auto industry and in-depth knowledge on Utility and Shop equipment’s maintenance. **Utilities & Shop Equipment - Maintenance** -...

  • Business Development Executive

    4 weeks ago

    Tada, India Ilara Hotel and spa Chennai Full time

    Key Responsibilities: Identify and develop new business opportunities in the local and nearby markets Maintain strong relationships with existing and potential clients Conduct market research to understand customer needs and trends Create and deliver sales presentations and proposals Meet sales targets and contribute to overall business growth Attend...

  • Sales and Marketing Executive

    2 days ago

    Tada, India Ilara Hotel & Spa Full time

    Job Responsibilities - Sales & Development Executive **1. Sales Generation** - Meet or exceed monthly/quarterly sales targets. - Present and demonstrate products/services effectively to potential clients. - Assist in negotiating pricing and terms to close deals. **2. Client Relationship Management** - Maintain strong, long-term relationships with existing...

  • Company Secretary

    2 days ago

    Tada, India Station-S Full time

    Job Title: Company Secretary Department: Legal & Compliance Location: Sricity Employment Type: Full-Time Job Summary: We are seeking a qualified and experienced Company Secretary to ensure compliance of clients with statutory and regulatory requirements and maintain high standards of corporate management, facilitating effective communication between...

  • Sales/Business Development-PEB(Steel Structures)

    2 weeks ago

    Chennai, Hosur, Tada, India Metfraa Metal Buildings Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Position Title: Sales / Business Development PEBDepartment: Sales & MarketingVacancy:Chennai-3,Down South-1,Hosur-1,Sricity-1,Oragadam-1Reporting To:Managing Director Position OverviewWe are seeking a dynamic and results-oriented Sales / Business Development professional to drive revenue growth in the Pre-Engineered Buildings (PEB) industry. The role...