
Customer Support Associate
2 days ago
Job Description:
We are looking for a Process Associate to handle customer calls for a US-based process. The candidate should have excellent communication skills and the ability to resolve customer queries efficiently. This is a voice-based process requiring candidates to work in US shift timings.
Key Responsibilities:
- Attend inbound/outbound customer calls from US clients.
- Provide accurate information and resolve customer queries efficiently.
- Document all call information according to standard operating procedures.
- Maintain a high level of customer satisfaction.
- Follow communication "scripts" when handling different topics.
- Escalate unresolved issues to the appropriate departments.
Requirements:
- Excellent verbal communication skills in English.
- Willingness to work during US shift timings (Night Shift - IST).
- Minimum qualification: 12th pass / Any graduate.
- Freshers and experienced candidates can apply.
- Good listening skills and problem-solving abilities.
- Prior BPO or voice process experience is a plus.
Shift Timings:
Fully aligned with US shifts (Night shifts in India).
Salary: ₹Upto 33000 per month
Job Types: Full-time, Permanent, Fresher
Pay: ₹25, ₹32,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
-
Customer Support Associate
19 hours ago
Coimbatore, Tamil Nadu, India Avantor Full time**The**Opportunity**: Intermediate level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess nature of problem. Record incident in a tracking system to maintain log of product issues for escalation and product development...
-
Customer Support Associate
3 weeks ago
Coimbatore, Tamil Nadu, India Avantor Full timeThe Opportunity Intermediate level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams ...
-
Customer Support Associate
1 week ago
Coimbatore, Tamil Nadu, India LYFnGO Technologies Pvt Ltd Full timeJob Description: As a Customer Support Associate (Fresher), you will play a crucial role in delivering excellent customer service to our clients. This entry-level position is suitable for individuals who are enthusiastic, quick learners, and possess good communication skills in English. Proficiency in Hindi is optional, and the role is based in a Work From...
-
Customer Support Associate
3 days ago
Saravanampatti, Coimbatore, Tamil Nadu, India SARA INFOTECH Full time**Key Responsibilities**: - Attend inbound/outbound customer calls from US clients. - Provide accurate information and resolve customer queries efficiently. - Document all call information according to standard operating procedures. - Maintain a high level of customer satisfaction. - Follow communication “scripts” when handling different topics. -...
-
Customer Support Associate
1 week ago
Chennai, Tamil Nadu, India Cosmosoft technologies Full timecustomer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...
-
Customer Support Associate
7 days ago
Coimbatore, Tamil Nadu, India Digital Orbis Creators LLP Full timeCustomer Service Support **Experience **:02-04 years **in **handling Customer and Sales function in retail sector, preferably, luxury segment. Work Location: Gandhipuram Coimbatore **Rounds Of Interview**: 2 rounds of F2F Interview **Shift**: General Shift **Industry**: Indian jewelry **Role and Responsibility** - Support to develop business through...
-
Customer Support Associate
3 days ago
Coimbatore, Tamil Nadu, India Digital Orbis Creators LLP Full timeCustomer Service Support **Experience **:02-04 years **in **handling Customer and Sales function in retail sector, preferably, luxury segment. Work Location: Gandhipuram Coimbatore **Rounds Of Interview**: 2 rounds of F2F Interview **Shift**: General Shift **Industry**: Indian jewelry **Role and Responsibility** - Support to develop business through...
-
Customer Support Associate
3 days ago
Coimbatore, Tamil Nadu, India Universal Digital Innovators Full time**Job title**: Customer Servive Executive **Job type**: Full-time **Shift Timing**: 5:00 PM to 2:00 AM IST (US Time Zone Support) **Qualifications and skills**: - Min. 1 year experience in customer service, BPO, sales, or US logistics - Excellent verbal and written English communication skills. and verbal knowledge of Hindi is required. - Salary as per...
-
Customer Support Associate
2 weeks ago
Coimbatore, Tamil Nadu, India Universal Digital Innovators Full time**Job title**: Customer Servive Executive **Job type**: Full-time **Shift Timing**: 5:00 PM to 2:00 AM IST (US Time Zone Support) **Qualifications and skills**: - Min. 1 year experience in customer service, BPO, sales, or US logistics - Excellent verbal and written English communication skills. - Familiarity with CRM systems and spreadsheets...
-
Customer Support Associate
7 days ago
Coimbatore, India mani enterprises Full timeWe need customer support associates for a manufacturing company in **Kinathukadavu**, Coimbatore. Qualification: Any degree Experience: Fresher or experienced Skills**:Good communication in English** Gender**:Only Female** Immediate joiners preferred. **Job Type**: Regular / Permanent **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: -...