After sales executive

2 days ago

Ghaziabad, Uttar Pradesh, India Agrawal Elecrical solution Full time ₹ 1,80,000 - ₹ 2,16,000 per year

Job Title: Aftersales Executive

Department: Customer Service / Aftersales

Location: Sahibabad, Ghaziabad

Experience Required: 6 Months to 2 Years

Employment Type: Full-Time

Reporting To: Aftersales- Manager

Job Summary:

We are looking for a dedicated and customer-focused Aftersales Executive to join our team. The successful candidate will be responsible for ensuring customer satisfaction post-purchase, managing service and maintenance processes, handling complaints, and promoting aftersales products or services.

Key Responsibilities:

  • Act as the primary point of contact for customers after the sale has been completed.
  • Manage and follow up on customer service issues, complaints, or warranty claims to ensure timely resolution.
  • Coordinate with service teams, technicians, and parts departments to deliver a seamless aftersales experience.
  • Maintain records of service interactions, repairs, and customer feedback.
  • Promote and upsell service contracts, extended warranties, and accessories.
  • Monitor service performance metrics.
  • Ensure compliance with company policies, service standards, and warranty procedures.
  • Prepare and present aftersales reports to management.
  • Conduct customer satisfaction surveys and initiate improvement actions based on feedback.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, Mechanical Engineering, or related field.
  • Minimum 6 months of experience in aftersales, customer service, or a similar role.
  • Strong English communication and interpersonal skills.
  • Problem-solving attitude with a customer-first mindset.
  • Knowledge of CRM systems and service software is a plus.
  • Technical knowledge relevant to the product/service offered is an advantage.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

  • Sales Executive

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India ESS ESS KAY ENGG. CO.(P) LTD. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionESS ESS KAY ENGG. CO.(P) LTD., the oldest manufacturer of electrical switches, offers a comprehensive range of electrical switches, MCB's, Db's, LED's, switchgears, wire and cables, and electrical enclosure systems. Known for delivering top-quality and aesthetically pleasing products, customers can confidently choose any product from our...

  • IT Sales

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India ITIO Innovex Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Business Development ExecutiveExperience Required: 1–2 YearsCompany: ITIO Innovex Pvt. Ltd.About Us:ITIO INNOVEX PVT. LTD. is a fast-growing Custom Web and Mobile App Development Company. Our diverse team of domestic and international developers brings extensive expertise across a wide range of technologies and frameworks for web and app design...

  • Sales Executive

    3 days ago

    Ghaziabad, Uttar Pradesh, India S. D. Trading Co. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    he Sales Executive will play a critical role in driving sales of our spice products in assigned territories. This role requires a proactive, results-oriented individual with a strong passion for sales, excellent communication skills, and a good understanding of spice industry. The Sales Executive will be responsible for meeting sales targets, expanding the...

  • Sales Executive

    3 days ago

    Ghaziabad, Uttar Pradesh, India UMNNI ADVERTISING Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionUmnni Advertising is a full-service advertising agency based in Delhi NCR, offering comprehensive advertising solutions through ATL (Above-the-Line), BTL (Below-the-Line), and TTL (Through-the-Line) marketing strategies.Role DescriptionThis is a full-time Sales Executive role located in Ghaziabad. The Sales Executive will be responsible...

  • IT Sales Executive

    7 days ago

    Ghaziabad, Uttar Pradesh, India NeoGenCode Technologies Pvt. Ltd. Full time ₹ 2,40,000 per year

    Job Title : IT Sales Executive – Recruitment ServicesExperience : 1 to 3 YearsLocation : Rajendra Nagar (Work From Office)Working Days : Monday to SaturdayJob Summary :We are hiring a motivated IT Sales Executive to generate leads and bring clients for our IT recruitment services. The role involves identifying business opportunities, building strong client...

  • Sales & Client Servicing Coordinator

    3 days ago

    Ghaziabad, Uttar Pradesh, India Syndicate Innovations International Limited Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    We are seeking a female Sales & Client Servicing Coordinator who will manage customer interactions, after-sales support, and ,customer handling ability, and strong coordination with internal teams to ensure smooth operations and client satisfaction.

  • Sales Executive

    2 days ago

    Ghaziabad, Uttar Pradesh, India Truebharat Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionTruebharat prides itself on bringing India's true taste to your table with pure dairy products, handcrafted spices, pickles, chutneys, and more. Each product is carefully crafted to provide an authentic culinary experience. Truebharat is dedicated to maintaining the highest standards in quality and taste, ensuring that every product...

  • Sales Executive

    1 week ago

    Ghaziabad, Uttar Pradesh, India axess ultrasonics Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    The Sales & Marketing Executive is responsible for generating new business opportunities and managing the sales pipeline for the company's ultrasonic plastic welding machines. This role requires a strong technical background, excellent communication and presentation skills, and the ability to build and maintain relationships with potential customers.Key...

  • Sales Marketing Executive

    2 weeks ago

    Ghaziabad, Uttar Pradesh, India Maheswari Electrical Mfrs Pvt. Ltd Full time ₹ 30,00,000 - ₹ 45,00,000 per year

    Must Have Excellent Communication.Have Presentation skill.Worked with Electrical Contractor and Consultants.Having Knowledge about Delhi and NCR Electrical Contractors and EPC clients.Ensuring and Developing New Clients and maintaining existing clients and making them satisfied throughout the process of Order to Collection.Always ask them for True...

  • Sales Executive

    7 days ago

    Ghaziabad, Uttar Pradesh, India Foxbrain Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Sales ExecutiveLocation: Indirapuram, Shakti khand-1Job Type: Full-timeExperience: Minimum 1–2 years in direct sales (preferably in the education or service sector)Salary: ₹15000–30,000 per month (Based on performance)Job Summary:We are looking for an enthusiastic and result-driven Sales Executive to join our team. The candidate will be...