Sales Ops and Enablement
5 days ago
Responsibilities
- Strategic Project Leadership:
Lead strategic initiatives and projects to improve sales productivity and operational excellence, managing backend operations and supporting product marketing for GTM product launches. - Sales Enablement Strategy & Execution:
Design, implement, and manage comprehensive sales enablement programs, including onboarding, ongoing training, and development. - Cross-functional Success:
Act as the key liaison between Sales leadership and cross-functional teams (Finance, Marketing, Product and Tech). - Performance and Incentives:
Continuously improve deal velocity, conversion rates, and sales productivity metrics. Design, implement, and manage sales incentive/compensation plans aligned with business goals. - Content & Tooling Optimization:
Create and manage essential sales collateral, playbooks, and resources. Evaluate, implement, and optimize the sales technology stack (CRM, sales automation) to enhance productivity and pipeline generation. - Global Training & Workshops:
Plan and conduct global workshops (internal and client-facing) on product knowledge, sales methodologies, and market trends - Process Streamlining:
Optimize end-to-end sales processes, from lead generation and trial account creation to deal closure, ensuring efficiency and scalability. - Data Management & Analytics:
Oversee sales data management, including the book of business and AE data enrichment. Conduct in-depth analysis to provide actionable insights and sales forecasting. - Market Research:
Conduct market research to identify opportunities, analyze competitive landscapes, and maintain the Book of Business for the entire Sales Team. - Team Mentorship:
Lead and mentor Sales Operations Associates and Market Research Executives and drive accountability across the team for accuracy, timeliness, and quality of deliverables.
Requirements
- 2-5 years of experience in Sales Operations, Sales Enablement or Revenue Operations, with at least 1 year in a managerial role.
- Proven track record in driving sales productivity, process optimization, and enablement impact.
- Strong leadership skills with experience managing and scaling small-to-mid sized teams.
- Hands-on expertise in CRM platforms (Salesforce, HubSpot, etc.), sales automation, reporting, and enablement tools.
- Excellent analytical, problem-solving, and communication skills.
- Ability to balance strategic initiatives with hands-on execution.
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