Caller

5 days ago

Mumbai, Maharashtra, India Manshi furniture Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Role Description

This is a full-time on-site role for a Caller at Manshi Furniture, located in Mumbai. The Caller will be responsible for making outbound calls to clients to provide information about our services and address any queries they may have. Additionally, the Caller will schedule appointments, follow up on customer leads, maintain records of communications, and support the sales team. The role also involves providing excellent customer service by addressing concerns and ensuring client satisfaction.

Qualifications

  • Strong verbal communication and interpersonal skills
  • Experience in customer service and telemarketing
  • Proficiency in using telephone systems and CRM software
  • Ability to manage time effectively and handle multiple tasks
  • Attention to detail and organizational skills
  • Ability to work independently and part of a team
  • Fluency in local languages and English
  • Previous experience in the furniture or interior design industry is a plus
  • High school diploma or equivalent; additional qualifications in sales or customer service are beneficial

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