Tellecaller

2 days ago

Thiruvananthapuram, Kerala, India Future International Skill Academy Pvt Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Key Responsibilities:

  • Handling Inbound and Outbound Calls:Tele Counselors answer incoming calls and make outbound calls to follow up on inquiries, generate leads, or provide information.
  • Providing Information and Guidance:They explain company products, services, or programs, addressing customer questions and concerns.
  • Building Relationships:Tele Counselors establish rapport with customers, understanding their needs and preferences to provide personalized support.
  • Sales and Persuasion:Depending on the role, Tele Counselors may be responsible for sales pitching, persuading customers to purchase products or services, and handling objections.
  • Maintaining Records:They accurately document customer interactions and updates in CRM systems.
  • Meeting Targets and Reporting:Tele Counselors are often expected to meet sales targets, track their performance, and submit reports.
  • Problem Solving:Tele Counselors are expected to resolve issues and queries related to products and services

Job Type: Full-time

Pay: From ₹10,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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