Sr. Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Oversight and standardize the vested model of operations across big size campus

The Workplace Services Operations Leader for bp Kharadi will be accountable for standardising, delivering and performing Workplace Services across all sites in the Rest OF India (excluding Pune) on the vested account, including facilities management, churn and minor projects, landlord liaison

Deliver against desired outcome and exceed financial targets

Communicate and secure approval on performance ratings; lead and conduct quarterly/annual reviews.

Manage shared services

Collaborate with platform subject matter experts to coordinate site operations, campus shared services including and not limiting to Operations Command Centre (for transport, helpdesk and emergency responses), oversight of India Security, Transport, Catering and Engineering

Innovate and implement global/regional programs that shapes and transforms OurWorkplace

Coordinate with and monitor progress of global or regional programs and initiatives such as Workplace Experience Colleague/Welcome Host, data management, iLab, Envio etc.

Collaborate with BTC teams to receive new sites and transition to operations

Contribute to the business and technology centres (BTC) team as interested party and recipient of new sites being developed (only on functionality of workplace operations and maintenance). Ensure full and complete transition from project to operations including testing, commissioning, certification, as built documentation, safety and risk assessment, create SOP, setting up of systems prior to occupation, Go Live and Workplace operation

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.