Team Lead

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Monitors, directs and evaluates coding production on a daily basis.  Ensures that daily schedules are met and communicates with US Operational Manager and Coding Operations if situations occur that hinder meeting deadlines.   If system issues or other emergencies delay coding, implements measures/schedules to return to established coding schedules at the earliest possible time.
• Identifies day-to-day operational priorities and other workflow issues; adjusts coders, and other staff as necessary to ensure a constant flow of work so that delivery schedules are met, while respecting other parameters, such as login usage and quality/compliance considerations.  
• Emphasizes productivity goals and takes action to ensure effective and efficient use of staff is maintained.  Creatively plans for allocation of extra capacity for backlog coding.
• Tracks performance to ensure that staff is performing in alignment with the expectations of our clients.
• Responds to and ensures that the acknowledgement mail on daily updates is sent to US. Ensures client mails are promptly responded to.
• Codes actively alongside their team to stay abreast of all coding guidelines and processes.
• Helps to coordinate and follow through on the training plans for adding new trainees onto an account.
• Guideline updates – Co-ordinate with the QA staff to ensure that the update is understood by the coders.
• Shall understand and abide by the organizations' information security policy and protect the confidentiality, integrity and availability of all information assets.
• Shall report incidents related to security of information to concerned authorities.

What You Will Need:

• Any Life science, Paramedical Graduates and Postgraduates
• 6+ Years of Experience in HCC coding
• Valid certification from AAPC or AHIMA
• Leads experienced support professionals who exercise latitude and independence in assignments
• Responsible for leading daily operations or act as assistant to the supervisor

What Would Be Nice to Have:

• Experience working in multiple specialties like E/M, ED, Denials
• Prior experience in handling client communication or audits
• Exposure to US Healthcare RCM process
• Proficiency in coding platforms or tools
• Ability to train or mentor Junior coders
• Basic understanding of compliance and HIPAA regulations
• Experience in coding software or encoder (3M, Trucode, Optum)
• Familiarity with EMR systems (EPIC, Cerner, etc.,)
• Knowledge of multiple coding specialties (ED, EM (OP&IP), etc.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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