Senior Salesforce Developer

Salesforce Technical Leadership

• Lead the design, development, testing, and deployment of Salesforce solutions (Sales Cloud, Service Cloud, custom apps, Lightning Components).
• Manage L3 technical support for ongoing incidents, defect fixes, and performance issues, ensuring SLAs are met for Salesforce clients.
• Conduct detailed root cause analysis for recurring technical issues and propose preventive measures.
• Build and maintain complex Apex classes, triggers, batch processes, Visualforce pages, Lightning Web Components (LWC), and Aura Components.
• Maintain and optimize Salesforce custom objects, validation rules, workflows, approval processes, flows, and security model.

Integration & Middleware

• Manage integration between Salesforce and external systems using REST/SOAP APIs, MuleSoft (if applicable), and other middleware platforms.
• Support data migration, synchronization, and integration error handling.

Java & Angular Development

• Apply Java programming skills for middleware services, batch utilities, or integration layers supporting Salesforce.
• Maintain and enhance Angular-based web components or portals interfacing with Salesforce data.

Client Engagement & Support Continuity

• Work directly with clients business and IT teams to understand requirements, provide technical solutions, and ensure operational excellence.
• Participate in change management and release planning for enhancements.
• Provide technical documentation, deployment guides, and knowledge transfer to other team members.
• Offer proactive recommendations to improve Salesforce adoption, data quality, and automation efficiency.

Required Skills & Qualifications
Salesforce Expertise :

• 8+ years of hands-on Salesforce development experience, with at least 4+ years in a Senior Developer role.
• Expertise in Apex, Visualforce, Lightning Web Components, Aura, SOQL, SOSL.
• Strong understanding of Salesforce configuration and declarative capabilities.
• Experience with Sales Cloud, Service Cloud, and Salesforce Platform App Builder capabilities.
• Proficient in Salesforce security model, profiles, permission sets, sharing rules, and role hierarchies.
• Experience with Salesforce DevOps tools (Gearset, Copado, Bitbucket/Git, Jenkins, etc.).
• Familiarity with Salesforce Governor Limits and best practices for scalable code.

Integration & API Skills

• Strong experience in REST/SOAP APIs, JSON, XML, and middleware integration.
• Hands-on with Java-based integration services and API gateways.
• MuleSoft or similar ESB experience preferred.

Java & Angular Skills

• Strong Java development background for backend services and middleware.
• Angular experience for building or maintaining custom portals or dashboards integrated with Salesforce.

Salesforce Clients Engagement Context (Highly Preferred)

• Experience in support-heavy environments with strict SLAs.
• Knowledge of consumer goods / FMCG industry processes is a plus.
• Understanding of existing clients Salesforce customization and integrations (will be provided during onboarding).

Certifications (Preferred)

• Salesforce Platform Developer I (mandatory)
• Salesforce Platform Developer II (preferred)
• Salesforce JavaScript Developer I (preferred)
• Salesforce Administrator (preferred)

Soft Skills & Attributes

• Strong communication skills to interact with business stakeholders and technical teams.
• Ability to work independently with minimal supervision in a client-facing role.
• Proactive problem solver with attention to detail.
• Flexible to work across multiple time zones to support the clients operational needs.
• Strong documentation and knowledge transfer capabilities.

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