Front Office Supervisor

3 days ago


Outer Ring Rd New Mahavir Nagar Tilak Nagar New Delhi Delhi India Hotel Management Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Key Responsibilities:
  • Greet guests warmly and ensure a smooth check-in and check-out process.

  • Assist in handling guest queries, requests, and complaints promptly and professionally.

  • Support the front desk in managing room allocations, reservations, and billing.

  • Maintain guest records, update systems, and ensure accuracy in guest profiles.

  • Coordinate with Housekeeping and other departments to ensure guest satisfaction.

  • Learn and follow standard operating procedures for front office operations.

  • Handle telephone calls, messages, and email correspondence efficiently.

  • Maintain cleanliness and organization of the front desk area.

  • Adhere to hotel policies regarding grooming, attendance, and guest service standards.

  • Participate actively in on-the-job training and departmental briefings.



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