International Voice

2 days ago


Kolkata Shillong Visakhapatnam, India Axis Services Full time ₹ 3,20,000 - ₹ 3,55,000 per year

We are hiring for Multiple locations

Position: Sr. ITES Executive (Customer Support)

Process: International Voice Process

Locations:

  1. Rishikonda, Visakhapatnam (Andhra Pradesh)

  2. Dhankheti, Shillong (Meghalaya)

  3. Sector V, Bidhannagar, Kolkata (West Bengal)

Shift: Night Shift (5:30 PM 3:00 AM)

Working Days: 5 Days (2 Week Offs)

Package: Up to 32,000 (Take Home) | 35,500 CTC | 4.26 LPA

Transport Facility:

Female employees Home drop (within 30 km radius)

Male employees Nodal point drop (within 30 km radius)

Key Responsibilities*

~Handle inbound and outbound calls with US customers related to medical insurance queries.

~Provide accurate information, resolve issues, and deliver excellent customer service.

~Ensure attention to detail while meeting productivity and quality benchmarks.

~Strictly follow compliance guidelines and company policies.

*Eligibility Criteria*

Minimum qualification: 10+2 / Graduate.

Minimum: 1 year of international voice process experience is mandatory.

Excellent English communication skills (verbal & written).

Strong problem-solving ability with a customer-first approach.

Flexible to work in night shifts and extended hours (OT applicable).

Relieving letter from previous organization is mandatory.

*Rounds of the Interview*

Test/ Assessment

Manager Round

Mode of Interview: Virtual

Interested can Contact on HR Sruthi. G,

(or)

mail your updated resume on



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