Tele Calling Executive
2 weeks ago
Key Responsibilities1. Lead Generation
- Leverage social media, cold calling, email, and events to identify potential leads.
- Continuously build a robust pipeline of prospective accounts and contacts.
- Tap into the existing client network for referrals to find new leads.
- Identify decision-makers and key influencers in prospective accounts.
Research accounts to understand their needs and challenges.
Initiating Contact
Draft customized emails and cold call scripts to introduce the company.
- Make a strong first impression and build rapport with prospective clients.
- Ask insightful questions to understand client challenges and requirements.
- Qualify prospects by assessing their needs, budgets, and decision-making processes.
- Propose next steps and request meetings to progress opportunities.
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers' purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads for the outside sales team to pursue.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
6. Sales Planning & Reporting
- Update the CRM with all prospect and client interactions consistently.
- Analyse sales pipeline and activities using CRM insights.
- Track and monitor key sales metrics, such as lead conversion rates.
- Prepare weekly and monthly sales reports for management.
Continuously improve sales processes based on data insights.
Partnership Management
Collaborate with the Marketing team to generate qualified leads.
- Work closely with Client Service teams for smooth client on boarding.
- Partner with the Product team to improve features based on client feedback.
- Build relationships across departments to ensure seamless customer experiences.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience as a Tele caller Sales Executive or a similar role.
- Proficiency in English; knowledge of additional languages is a plus.
- Strong knowledge of MS Office and CRM software.
- Excellent communication, negotiation, and interpersonal skills.
- Self-motivated with a results-driven approach.
- Ability to deliver compelling presentations.
- Experience – 3 years to 5 Years in Sales
- Excellent communication in English, Hindi & Marathi
Job Types: Full-time, Permanent
Pay: ₹10, ₹12,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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