Microsoft Office/Exchange Admin
3 days ago
Dear Candidate,
We are looking for Lead - O365 Engineer for our organization i.e ITC Infotech.
Position : Lead - O365 Engineer
Experience : 5 to 7 years
Location : Mumbai
CTC : As per industry standard
Job Description :
Job Summary:
We are seeking an experienced and technically skilled L3 O365 Engineer to lead escalated support, advanced troubleshooting, and architectural enhancement for Microsoft 365 services. The candidate will function as a subject-matter expert across Exchange Online, OneDrive, SharePoint Online, and Microsoft Teams driving stability, performance, and user experience in a secure cloud-first environment.
Key Responsibilities:
Own the resolution of high-complexity incidents across Exchange, SharePoint, Teams, and OneDrive
Design, implement, and optimize configurations and policies in Microsoft 365 Admin Center, Exchange Admin Console, and Security & Compliance Center
Manage user provisioning, mailbox migrations, retention policies, and mail flow rules
Administer SharePoint Online architecture: sites, libraries, metadata, and access controls
Oversee OneDrive performance, data recovery, quota management, and cross-platform sync
Troubleshoot Teams collaboration issues, meeting integrations, governance policies, and guest access scenarios
Collaborate with stakeholders on M365 roadmap planning, licensing strategy, and cost optimization
Develop automation scripts (PowerShell) for reporting, user management, and policy enforcement
Work closely with InfoSec and IAM teams to ensure compliance, data protection, and security posture
Mentor L1/L2 engineers through technical trainings and onboarding resources
Author and maintain technical documentation, SOPs, KB articles, and RCA reports
Required Skills:
Advanced technical knowledge of Microsoft 365 ecosystem
Proficiency in PowerShell scripting for M365 automation and diagnostics
Deep understanding of hybrid environments, federation, and identity models
Solid troubleshooting capabilities across cloud and endpoint integration
Strong interpersonal and cross-team communication skills
Ability to work independently on strategic technical initiatives
Notice Period : Immediate only
If anyone is interested for the above position then share your profile directly with
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