Senior Microsoft 365 Engineer

Job Title: Senior Microsoft 365 Engineer
Location: Thane, Mumbai
Type: Full-Time
Department: IT Services and Security
Shift Timings: It will be a US client support on 24*7 support basis
It is 5 Days Hybrid Working (3 Days Work from Office)
NO pickup and drop service is available

Key Responsibilities:

Microsoft 365 Architecture & Deployment

• Design and deploy modern workplace solutions using Microsoft 365 services: SharePoint Online, Teams, OneDrive, and Exchange Online.

• Architect and implement Zero Trust security models in line with industry best practices.

• Build scalable and efficient workflows using Power Automate, Power Apps, and Dataverse.

Migration & Modernization

• Lead end-to-end migration projects from legacy systems or third-party platforms to Microsoft 365.

• Conduct readiness assessments, plan migration waves, and manage coexistence strategies.

• Optimize post-migration environments for user experience, adoption, and cost-efficiency.

Security, Compliance & Governance

• Deploy and manage Microsoft 365 security solutions: Microsoft Defender for Office 365, Microsoft Sentinel, Azure AD Conditional Access, and Compliance Manager.

• Establish governance frameworks, policies, and controls to meet regulatory requirements (e.g., HIPAA, GDPR, CCPA).

• Respond to and investigate security incidents in collaboration with IT security teams.

Collaboration & Stakeholder Support

• Act as a technical escalation point for complex issues and project challenges.

• Provide mentorship to junior engineers and training to client stakeholders.

• Develop standard operating procedures (SOPs), best practices, and governance documentation.

Innovation & Continuous Improvement

• Stay current with the Microsoft 365 roadmap, preview features, and security advancements.

• Evaluate and prototype new Microsoft capabilities to enhance collaboration, automation, or compliance.

• Document architectural designs, configurations, and knowledge bases for reuse and scale.

Required Experience:

• 8 years of hands-on experience in enterprise IT environments, with specialization in Microsoft 365.

• Strong architectural knowledge of SharePoint Online (site collections, permissions, hubs).

• Proven track record in Microsoft 365 tenant migrations and hybrid environment modernization.

• Deep knowledge of Power Platform tools (Power Automate, Power Apps).

• Strong command of Microsoft Security stack (Defender, Sentinel, Conditional Access, Endpoint Manager).

Skills & Technical Expertise:

Microsoft 365 Platform & Administration:

• Advanced administration of Microsoft 365 services: SharePoint Online, Teams, Exchange Online, OneDrive, Microsoft 365 Admin Center.

• In-depth experience with Microsoft Entra ID (Azure AD) and directory synchronization.

Security, Compliance & Zero Trust

• Deployment of Zero Trust frameworks including Conditional Access, MFA, and Identity Protection.

• Implementation of Microsoft Purview, DLP, sensitivity labels, and data retention policies.

• Experience with Microsoft Defender XDR stack and Microsoft Sentinel.

Automation & Integration

• PowerShell scripting for Microsoft 365 automation and reporting.

• Development using Power Automate, Power Apps, Logic Apps, and Graph API for workflow and process automation.

• Integration with Azure Functions, Azure Logic Apps, and third-party APIs.

Migration & Coexistence

• Migration planning and execution using ShareGate, BitTitan, Quest, or native Microsoft tools.

• Hybrid Exchange and legacy file share migration experience.

Monitoring & Analytics

• Familiarity with Microsoft Sentinel, KQL queries, audit logs, and advanced hunting.

• Use of Power BI for reporting and dashboarding Microsoft 365 activity.

User Experience & Adoption

• End-user enablement and adoption strategy using Microsoft Viva and Microsoft 365 Learning Pathways.

• Change management and communication planning for smooth transitions.

Cross-Platform & Hybrid Integration

• Hybrid identity management (on-prem AD with Azure AD Connect).

• Integration with MDM/EMM tools (e.g., Intune), third-party CASBs, and endpoint security platforms.

Project & Stakeholder Management

• Experience working in Agile/Scrum environments and with ITIL-based service models.

• Proven ability to lead client workshops, run design sessions, and drive technical consensus.