Senior Consultant

Job Title : Senior Functional Consultant Microsoft Dynamics 365 Business Central / NAV

Location : Mumbai | Experience Level : 4 Years

Department : Implementation Team

Reports To : Delivery Manager

Key Responsibilities :

- Lead and manage end-to-end ERP implementation projects, including large-scale and multiple small to mid-sized engagements and change requests.

- Act as the single point of contact for client interactions, ensuring smooth coordination and communication across all stakeholders.

- Work closely with clients to conduct requirement gathering, fit-gap analysis, and translate business needs into functional configurations in Business Central/NAV.

Configure and implement modules including :

- General Ledger, AP/AR, Fixed Assets

- Budgeting, Cash Flow, SCM, Inventory

- Manufacturing & Production Planning

- Execute projects following Microsofts implementation methodology and best practices.

- Prepare and review project documentation including :

- Functional Requirement Documents (FRDs)

- Functional Design Documents (FDDs)

- Training Manuals & UAT Scripts

- Conduct User Training, UAT workshops, and ensure proper application configuration aligned with business needs.

- Collaborate with technical teams to ensure functional requirements are clearly understood and delivered

accurately.

- Provide post-go-live support and process enhancements.

- Mentor and guide junior consultants, promoting a culture of learning and excellence.

- Support pre-sales activities such as requirement scoping and product demonstrations.

Required Experience & Qualifications :

- Bachelor's or Masters degree in Computer Science, Information Technology, Business Administration, or a related field.

- 8 years of experience in implementing and supporting Microsoft Dynamics ERP systems, with at least 5 years in Business Central/NAV.

- Experience working across versions from NAV 2009 to D365 Business Central.

Must have completed at least 46 full life cycle implementations with core functional exposure in :

- Finance (GL, AP, AR, FA)

- Budgeting & Cash Flow

- Inventory, Procurement, Supply Chain

- Manufacturing

- Proficient in Microsofts implementation methodology and ERP best practices.

- Strong documentation and client communication skills.

Preferred Skills :

- Exposure to VAT, HR, Payroll, LS Retail, and Microsoft CRM is highly desirable.

- Knowledge of the Microsoft Power Platform, Office 365, and Power BI is a plus.

- Microsoft Dynamics 365 Business Central/NAV certification preferred.

- Experience in pre-sales and client solutioning is an added advantage.

Key Personal Attributes :

- Strong leadership and decision-making capabilities.

- Ability to manage multiple priorities and dynamic project environments.

- Excellent communication and stakeholder engagement skills.

- Detail-oriented with a commitment to delivering high-quality solutions.

- A collaborative team player with a proactive and solution-focused mindset.