E-Commerce Executive

2 weeks ago

Jaipur, Rajasthan, India genus innovation Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Position Overview: We are seeking a skilled and detail-oriented E-commerce Executive with at least 2+ years of experience in handling marketplace accounts such as Amazon and Flipkart. The ideal candidate should have hands-on expertise in account management, Safe-T claims, FBA shipments and strong coordination skills with customers as well as platform account managers.

Key Responsibilities : Marketplace Account Management

● Manage end-to-end operations of Amazon & Flipkart seller accounts.

● Ensure accurate product listings, catalog management, pricing updates, and stock replenishment.

● Monitor account health, performance reports, and customer feedback to maintain compliance with marketplace guidelines. Order & Claim Management

● Handle Safe-T claims and ensure timely submission with proper documentation.

● Follow up on pending claims/cases with Amazon/Flipkart support teams until resolution.

● Manage returns, refunds, and customer disputes, ensuring smooth resolution. FBA Shipment & Inventory Management

● Coordinate FBA shipments, inbounding, and reconciliation.

● Track inventory levels, prevent stock-outs, and ensure timely replenishment.

● Manage fulfillment processes including warehouse coordination, order processing, and returns management.

Skills & Qualifications: ● Minimum 2 years of hands-on experience in managing Amazon & Flipkart seller accounts.

● Strong knowledge of Safe-T claim processes and dispute handling.

● Good understanding of marketplace policies, compliance, and account health parameters.

● Strong communication skills to coordinate with account managers and customers.

● Proficiency in Excel, reporting, and data analysis.

● Problem-solving attitude with attention to detail and follow-up discipline.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Provident Fund

Application Question(s):

  • Do you experience of Amazon & Flipkart seller accounts ?
  • Do you experience in Order & Claim Management ?
  • Do you have experience in FBA Shipment & Inventory Management ?

Work Location: In person

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