Customer Service Representative
2 weeks ago
We're Hiring — Customer Care Executive | Baby Jalebi | Gurgaon
Location:
Gurgaon, Haryana (On-site)
Role Type:
Full-time
Baby Jalebi is India's leading luxury baby lifestyle brand, thoughtfully crafting heirloom-quality bedding, sleep nests, gifting, and essentials for modern families. Rooted in design, comfort, and elegance, our collections are cherished by parents across India and the Middle East.
We are looking for a
Customer Care Executive
to join our team and be the warm, attentive voice of Baby Jalebi.
Role Responsibilities
Assist customers across WhatsApp, Instagram, email & phone
Offer personalised product guidance + support
Handle order queries, exchanges & coordination with operations
Maintain accurate communication records
Ensure an elevated, compassionate guest experience
What We're Looking For
Excellent written & spoken English , fast perfect typing skills.
A calm, warm & solution-oriented personality
Strong communication & time management skills
Ability to multitask in a dynamic environment
Experience in customer service is a plus (not required)
Ideal Candidate
You are:
Polished & empathetic
Naturally customer-focused
Organised & proactive
Able to communicate with care + elegance
Excited to grow with a meaningful, design-forward brand
Why Baby Jalebi
Join a thoughtful, creative environment where every detail matters and every interaction is rooted in warmth. Work closely with a passionate team bringing joy to new families every day.
To Apply
Email your CV to:
Subject:
Customer Care – Gurgaon
We look forward to meeting you.
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