Customer Service Representative

2 weeks ago


Gurgaon, Haryana, India BABY JALEBI Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We're Hiring — Customer Care Executive | Baby Jalebi | Gurgaon

Location:
Gurgaon, Haryana (On-site)

Role Type:
Full-time

Baby Jalebi is India's leading luxury baby lifestyle brand, thoughtfully crafting heirloom-quality bedding, sleep nests, gifting, and essentials for modern families. Rooted in design, comfort, and elegance, our collections are cherished by parents across India and the Middle East.

We are looking for a
Customer Care Executive
to join our team and be the warm, attentive voice of Baby Jalebi.

Role Responsibilities

Assist customers across WhatsApp, Instagram, email & phone

Offer personalised product guidance + support

Handle order queries, exchanges & coordination with operations

Maintain accurate communication records

Ensure an elevated, compassionate guest experience

What We're Looking For

Excellent written & spoken English , fast perfect typing skills.

A calm, warm & solution-oriented personality

Strong communication & time management skills

Ability to multitask in a dynamic environment

Experience in customer service is a plus (not required)

Ideal Candidate

You are:

Polished & empathetic

Naturally customer-focused

Organised & proactive

Able to communicate with care + elegance

Excited to grow with a meaningful, design-forward brand

Why Baby Jalebi

Join a thoughtful, creative environment where every detail matters and every interaction is rooted in warmth. Work closely with a passionate team bringing joy to new families every day.

To Apply

Email your CV to:

Subject:
Customer Care – Gurgaon

We look forward to meeting you.



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