
Front Office Associate
4 days ago
Company Description
Mike's Forest Retreat is a luxury hideaway nestled in the forests of Dehradun, offering soulful hospitality, legacy-rich stays, and curated experiences. Founded by Michael Dalvi and now managed by his daughter Madhurika, the retreat invites guests to rediscover connection and relaxation in a serene natural environment.
Role Description
This is a full-time on-site role for a Front Office Associate located in Dehradun. The Front Office Associate will be responsible for performing receptionist duties, managing check-ins, and providing exceptional customer service. Daily tasks include answering phone calls, assisting with guest inquiries, and ensuring smooth communication between guests and the retreat staff.
Qualifications
- Phone Etiquette and Receptionist Duties skills
- Customer Service skills and ability to manage Check-in processes
- Excellent Communication skills
- Strong interpersonal skills and a friendly, welcoming demeanor
- Ability to work independently and in a team environment
- Experience in the hospitality industry is a plus
- High school diploma or equivalent
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