Front Office Associate

4 days ago


Dehra Dūn, Uttarakhand, India Mike's Forest Retreat Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Description

Mike's Forest Retreat is a luxury hideaway nestled in the forests of Dehradun, offering soulful hospitality, legacy-rich stays, and curated experiences. Founded by Michael Dalvi and now managed by his daughter Madhurika, the retreat invites guests to rediscover connection and relaxation in a serene natural environment.

Role Description

This is a full-time on-site role for a Front Office Associate located in Dehradun. The Front Office Associate will be responsible for performing receptionist duties, managing check-ins, and providing exceptional customer service. Daily tasks include answering phone calls, assisting with guest inquiries, and ensuring smooth communication between guests and the retreat staff.

Qualifications

  • Phone Etiquette and Receptionist Duties skills
  • Customer Service skills and ability to manage Check-in processes
  • Excellent Communication skills
  • Strong interpersonal skills and a friendly, welcoming demeanor
  • Ability to work independently and in a team environment
  • Experience in the hospitality industry is a plus
  • High school diploma or equivalent

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