Guest Service Associate

1 week ago

Pune, Maharashtra, India Rudralife Full time ₹ 30,91,890 - ₹ 43,92,570 per year

Key Responsibilities:

Welcome and greet guests with warmth and professionalism.

Assist guests with seating and provide menus.

Ensure a high standard of hospitality and guest satisfaction.

Take and confirm reservations, manage guest queries politely and efficiently.

Coordinate with the serving staff to ensure smooth service flow.

Maintain cleanliness and organization at the front-of-house area.

Handle customer feedback and escalate concerns to management when required.

Requirements:

Female candidate with excellent communication skills and a highly presentable personality.

Preferred backgrounds: International BPO, Air Hostess, Cabin Crew, or Hospitality sector.

Prior experience in customer-facing/service roles is an advantage.

Strong interpersonal skills with a guest-first attitude.

Ability to work in a fast-paced environment.

Professional grooming and etiquette are a must.

Perks & Benefits:

Job Types: Full-time, Permanent

Pay: ₹25, ₹36,618.89 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid time off
  • Provident Fund

Work Location: In person

  • Guest Services Associate

    12 hours ago

    Pune, Maharashtra, India Marriott International Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India, 411053ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment;...

  • Guest Service Associate

    4 weeks ago

    Pune, Maharashtra, India Marriott Full time

    Job Number 24153912 Job Category Rooms Guest Services Operations Location Sheraton Grand Pune Bund Garden Hotel Raja Bahadur Mill Road Pune Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat ...

  • Urgent: Guest Services Associate

    3 weeks ago

    Pune, Maharashtra, India Marriott Full time

    Job Number 24159243 Job Category Rooms Guest Services Operations Location JW Marriott Hotel Pune Senapati Bapat Road Pune Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change late check-out requests Secure payment ...

  • Guest Service Associate- F

    2 weeks ago

    Pune, Maharashtra, India Marriott International Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of...

  • Guest Service Associate- Housekeeping

    5 days ago

    Pune, Maharashtra, India Marriott International Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryHousekeeping & LaundryLocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and...

  • Guest Service Associate

    1 week ago

    Pune, Maharashtra, India Marriott International Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYComplete closing duties, including storing all reusable goods, breaking down goods,...

  • Guest Service Associate F&B

    3 days ago

    Pune, Maharashtra, India Marriott International Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service...

  • Guest Relations Associate- Front Office

    2 weeks ago

    Pune, Maharashtra, India Marriott International Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYSupply guests with directions and information regarding property amenities,...

  • Assistant Manager Guest Service

    5 days ago

    Pune, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Assistant Manager to lead our Guest Service team, ensuring exceptional customer experiences and driving business growth. The ideal candidate will have a strong background in hospitality and excellent leadership skills.Roles and ResponsibilityDevelop and implement guest service strategies to enhance customer satisfaction and...

  • guest service officer

    17 hours ago

    Pune, Maharashtra, India Hyatt Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.QualificationsDiploma/qualification in Hospitality or Tourism Management.