Network Operations Associate

Associate Information Systems - Network Operations

ABOUT THE ROLE

This role is responsible for implementing and maintaining the organization's global network infrastructure. The position ensures high availability, performance, and security by configuring and troubleshooting network equipment, executing operational procedures, and supporting continuous improvement initiatives while adhering to established best practices in a sophisticated and constantly evolving technology landscape.

The ideal candidate will have demonstrated expertise in Network Infrastructure Operations and a commitment to technical excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational stability. The ideal candidate will have strong hands-on experience with core networking technologies (LAN/WAN/Data Center/Load balancers), Cisco routing and switching equipment, F5 load balancing solutions, and Infoblox DNS/DHCP platforms. This role demands attention to detail, problem-solving capabilities, and the ability to deliver high-quality results in a matrixed organisational structure. Please note, this is an onsite role based in Hyderabad.

Roles & Responsibilities:

• Implement and maintain network infrastructure systems
• Configure and administer Cisco routing and switching equipment
• Manage F5 load balancers to ensure application availability and performance
• Administer Infoblox DNS, DHCP, and IP address management systems
• Troubleshoot complex network issues and implement appropriate solutions
• Perform regular network maintenance and planned upgrades
• Monitor network performance and conduct capacity planning
• Document network architecture, configurations, and procedures
• Implement network security measures and best practices
• Collaborate with cross-functional teams on infrastructure projects
• Provide technical guidance and mentorship to junior team members

Basic Qualifications and Experience:

• Bachelor's OR Masters degree with 2-6 years of experience in Network Operations

Functional Skills:

Must-Have Skills:

• Previous, or current, CCNA certification (required)
• Proven experience with Cisco routing and switching technologies (required)
• Hands-on experience configuring and maintaining F5 load balancers (required)
• Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required)
• Strong understanding of network protocols (TCP/IP, OSPF, BGP, etc.)
• Experience with network security concepts and implementation

Good-to-Have Skills:

• CCIE certification
• Experience with SD-WAN solutions
• Knowledge of automation tools and scripting (Python, Ansible, etc.)
• Familiarity with cloud networking (AWS, Azure, GCP)
• Experience with network monitoring tools
• Knowledge of ITIL practices
• Experience with DevOps, S/W development and scripting
• Experience with Software-Defined Networking (SD-WAN)
• Familiarity with network orchestration platforms
• Good knowledge of industry tools

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• CCNA certification (mandatory)
• CCNP certification (preferred)
• F5 Certified Administrator (preferred)
• Infoblox certification (preferred)

Soft Skills:

• Excellent troubleshooting and analytical abilities
• Strong communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Problem-solving and critical thinking capabilities
• Team collaboration and knowledge sharing
• Adaptability to changing priorities and technologies

Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.