Junior Counselor

6 days ago

Dwarka Sector DelhiNCR, India Fostiima Business School Full time ₹ 6,00,000 - ₹ 12,00,000 per year

KRA: Strategic Admission Management & Team Support

Objective:

Drive enrollment growth by managing high-level counselling, supporting junior counsellors, and ensuring a smooth, high-quality admission experience for students.

Key Responsibilities:

  • Handle complex or high-value student inquiries and provide expert-level counselling on programs, career pathways, and college offerings.
  • Guide prospective students from inquiry to enrollment, ensuring clarity on admission requirements, fee structures, scholarships, and important deadlines.
  • Mentor and support junior counsellors by sharing best practices and assisting in difficult counselling cases.
  • Analyze lead quality, track conversion performance, and recommend strategies for improving admissions.
  • Collaborate with marketing and academic teams to align counselling efforts with campaigns and institutional goals.

Key Performance Indicators (KPIs):

  • Conversion rate of qualified leads to admissions
  • Number of high-quality enrollments (e.g., based on program priority or academic performance)
  • Quality of support provided to junior counsellors (measured via feedback or performance improvement)
  • Compliance with admission procedures and documentation accuracy
  • Contribution to strategic improvements in the counselling process

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