Iide - Inside Sales Role/academic Counselor (2-8 Yrs) Delhi Ncr (telesales/inside Sales/bpo)

4 weeks ago

Delhi, India IIDE Education Private Limited Full time

Role Inside Sales - Academic Counselor- Workings day - Monday to Saturday- Timings - 10 am to 7 pm- Department Admissions- Location South Extension 2 Delhi- Work Mode 100 Work from OfficeWhy IIDE IIDE is Asia s most trusted digital marketing institute offering government-recognised online offline and postgraduate programs We empower students graduates and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape About the Role As an Inside Sales - Academic Counselor at South Extension 2 Delhi you will play a crucial role in guiding students about IIDE s Digital Marketing Courses You will be responsible for counseling students regarding their course inquiries providing guidance to students and their parents and mentoring junior counselors Experience in the EdTech sector will be an added advantage and we are hiring for three levels Junior Associate Associate and Senior Associate covering an experience range of 1-8 years What You ll Do Student Counseling - Counsel students regarding their course inquiries - Provide guidance to students and their parents both in-person and over the phone Mentoring Leadership - Mentor junior counselors for Associate and Senior Associate levels - Take on additional responsibilities as a senior counselor for Senior Associate level - Target Achievement Reporting - Meet daily weekly and monthly targets - Calculate and track conversion rates - Utilize CRM and sales automation tools for sales and report generation Additional Responsibilities - Perform additional tasks and responsibilities as assigned by senior management RequirementsExperience - 2 - 8 years of work experience in a similar role Skills - Outstanding communication written and verbal and presentation skills - Strong interpersonal skills and ability to build trust with potential learners - Excellent closure techniques and convincing skills - Ability to multitask and work effectively in high-pressure fast-paced environments - Revenue-focused with a strong ability to think numerically and optimize sales strategies Traits - Hardworking dedicated and determined - Great listener and trustworthy individual - Must be residing in Delhi - Expected Deliverables KPIs - Meet weekly and monthly admissions targets - Generate referral sales as per targets - Reactivate old lost applications to ensure batch target achievement - Improve and maintain sales conversion rates ref updazz com

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