Associate Manager

Monotype (Global) 

Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. 

Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. 

Monotype Solutions India 

Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales. 

Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world's leading company in fonts. It's a trusted partner to the world's top brands and was named "One of the Most Innovative Companies in Design" by Fast Company.

Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

We are seeking an experienced and dynamic Associate Manager to join our team. The ideal candidate will have 7-10 years of experience in market research and a solid understanding of leading a team. This role is pivotal in overseeing regional/focus teams, setting performance objectives, enhancing processes, and driving major research processes and initiatives. The Associate Manager will play a critical role in departmental strategy and team growth.

What you'll be doing:

• Oversee the activities of regional or focus teams, ensuring alignment with overall Go-to-Market goals & objectives
• Set clear performance objectives and expectations for team members, providing regular feedback and support.
• Drive major research & GTM processes and initiatives, ensuring they align with the department's strategic objectives.
• Lead projects from inception to completion, ensuring high-quality deliverables and timely execution for GTM velocity
• Enhance and streamline operational processes to improve efficiency, productivity, and quality of outcomes.
• Collaborate with Analytics team to create & manage KPI & insights dashboards
• Guide direct reports in routine tasks, fostering a culture of accountability and excellence.
• Work closely with the sales team to ensure that research initiatives support sales strategies and GTM objectives.
• Address and manage employee relations issues with a fair and consistent approach, fostering a positive work environment.
• Work with GTM divisions e.g. Sales Enablement, F&PA, Revenue Operations to enable projects & initiatives
• Collaborate with Legal & Enforcement teams for market intelligence tasks & project strategy & delivery

What we're looking for:

• 7-10 years of experience in market research/sales operations with a solid understanding of market research & GTM methodologies and best practices.
• 4+ years of experience in leading and managing teams, with a demonstrated ability to set and achieve performance objectives.
• Demonstrated ability to make informed and strategic decisions by assessing situations, considering various factors, and choosing the best course of action.
• A track record of enhancing and streamlining processes to improve efficiency and effectiveness within a team or department.
• Proactive in identifying areas for improvement and implementing solutions.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively.
• Strong interpersonal skills to manage employee relations and foster a positive work environment.
• Flexibility with working hours to meet the needs of the team and the business.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

#LI-DNI