Linux Engineer OpsView

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. 

We've been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. 

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. 

Seeking a skilled and proactive Opsview Support Engineer. This role focuses on supporting and optimizing ITRS Opsview environments for our customers. The ideal candidate will have a solid background in system administration and proven experience in scripting for plugin development (Bash, Perl, or Python).

Key Responsibilities

• Provide day-to-day support and maintenance for ITRS Opsview monitoring solutions.
• Troubleshoot and resolve monitoring alerts, configuration issues, and performance problems.
• Develop and maintain custom monitoring plugins and scripts (Bash, Perl, Python).
• Work closely with customer teams to implement monitoring requirements and best practices.
• Manage and optimize Opsview configurations, templates, and service checks.
• Perform routine system administration tasks (patching, upgrades, access management).
• Document monitoring setups, troubleshooting guides, and standard operating procedures.

Essential Skills & Experience

• Total years of relevant experience: between 3 and 5 years
• Strong background in Linux/Unix system administration (Windows exposure advantageous).
• Scripting experience in Bash, Perl, or Python (plugin creation or automation).
• Practical understanding of Opsview or similar monitoring tools (e.g., Nagios, ITRS Geneos).
• Familiarity with monitoring concepts: SNMP, NRPE, agents, thresholds, alerts, escalations.
• Strong troubleshooting and problem-solving skills.
• Experience working in a Managed Services or IT support environment.

Desirable Skills

• Exposure to Ansible for automation and configuration management.
• Knowledge of Git or other version control tools for managing scripts/plugins.
• Basic networking knowledge (routing, firewalls, ports, protocols).
• Experience with cloud environments (AWS, Azure) is a plus.

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. 

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. 

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. 

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.