Sr. Manager

2 weeks ago


Durgapur, West Bengal, India Vivekananda Hospital Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are seeking an experienced and dynamic Sr. Manager / AGM / Head - Operations to oversee and lead the operations of our hospital. The ideal candidate will have a minimum of 15 years experience in hospital operations, with a proven track record in senior roles managing inpatient (IP), outpatient (OP), and emergency services as a team leader. Candidates should have experience working in hospitals with at least 150 beds.

Key Responsibilities:

  • Lead and manage day-to-day hospital operations, ensuring smooth functioning across IP, OP, and emergency departments.
  • Develop and implement operational policies, procedures, and standards to enhance patient care and efficiency.
  • Coordinate with clinical, administrative, and support teams to ensure high-quality service delivery.
  • Manage resources, including staffing, budgeting, and equipment allocation, within the approved budget.
  • Monitor and evaluate performance metrics to drive continuous improvement.
  • Ensure compliance with healthcare regulations, accreditation standards, and safety protocols.
  • Foster a collaborative work environment, promoting teamwork and professional development.
  • Prepare reports and present operational updates to senior management.

Qualifications & Experience:

  • Master's in Hospital Administration (MHA) or Bachelor in Hospital Management (BHM).
  • Minimum 15 years' experience in hospital operations with progressive leadership roles.
  • Experience managing hospitals with 150+ beds is mandatory.
  • Strong leadership, communication, and organizational skills.
  • Proven ability to lead multidisciplinary teams in a fast-paced healthcare environment.


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