Server Administrator

2 days ago

Bengaluru, Karnataka, India Computacenter Full time ₹ 2,00,000 - ₹ 6,00,000 per year

What you'll do:

  • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
  • Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
  • Availability for weekly on-call duties on rotating basis (once per month frequency)
  • Document and reports on work completed to ensure compliance with Company and Customer Procedures.
  • Escalate issues in line with company processes to ensure customer demands are met.
  • Evaluate escalations and action appropriately to ensure customer demands are met.
  • Provide customer service to internal and external customers to ensure consistent experience.
  • Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
  • Identify own development needs in line with business objectives.
  • Acts as a role model for colleagues with regards to technical and behavioural competencies.
  • Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation

What you'll Need

  • Works under supervision. Uses minor discretion.

  • Knowledge and skills required:

  • Laptops / Desktops: Lenovo, Dell, HP

  • Servers: Dell servers, HPe Proliant servers, Lenovo

  • Printer: HP printers

  • UPS: APC - UPS, battery, UPS management cards and Power transfer switches

  • Able to follow instructions and procedures

  • Proven experience in IT Desktop Service environment.
  • Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role
  • Demonstrates an organised approach to work.
  • Demonstrates customer service abilities
  • Routine administrative skills
  • Good interpersonal skills, basic literacy and numeracy skills
  • Demonstrates awareness of health and safety at work.

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