Academic Counsellor

1 week ago

Panchkula Haryana India Om Ak Solutions Full time

Job Roles & Responsibilities of an Academic Counsellor - An Academic Counsellor plays a vital role in shaping students' academic journeys and future careers. If you're passionate about education and mentoring, here's a glimpse into what this role entails: Guiding Students: Offer expert advice on course selection, academic planning, and career pathways tailored to individual strengths and goals. Student Support: Monitor academic progress, identify challenges, and provide motivational support to help students overcome hurdles. Admissions Assistance: Help prospective students understand admission processes, program requirements, and assist them throughout their enrollment journey. Liaison Role: Act as a bridge between students, faculty, and administrative departments to ensure smooth communication and timely resolution of academic concerns. Workshops & Sessions: Organize and conduct orientation programs, career counselling workshops, and skill development sessions to empower students. Documentation & Reporting: Maintain accurate records of counselling sessions, student performance, and prepare progress reports for academic teams. Continuous Learning: Stay updated on evolving educational programs, industry trends, and career opportunities to provide relevant and up -to -date guidance.This role demands empathy, strong communication skills, and a genuine commitment to student success. Academic Counsellors don't just advise—they inspire and enable the next generation of professionals RequirementsEligibility Criteria:Minimum Qualification: Any graduate or aboveSkills Required:Excellent written communication skills (English)Strong problem -solving ability and attention to detailPrevious customer service experience, especially in a chat process, is preferredAbility to manage multiple chats effectively and efficientlyKnowledge of basic computer applications and CRM toolsKey Traits: Empathy, patience, attention to detail, and the ability to work in a fast -paced environment Benefits Compensation & Benefits: Friendly EnvironmentFun Activities & Events CelebrationsCompetitive salary and performance -based incentivesWork -from -office opportunity with a collaborative environmentOpportunities for career growth and skill development

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