Enterprise Account Manager

21 hours ago

Bengaluru, Karnataka, India Freshworks Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Strategic Enterprise Account Manager

Company Description

Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000 organizations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we're showing that enterprise software can be easy to use, quick to deliver value, and built for people. At Freshworks, you'll be part of a global team that values collaboration, curiosity, and impact. Together, we'll create growth: for our customers, our company, and for you.

Job Description

As a Sales Manager - Account Manager you will nurture relationships and drive growth within our existing account portfolio. You'll champion Freshworks' products by helping organizations work smarter, achieve stronger outcomes, and deliver outstanding experiences. We're looking for someone collaborative and driven by a growth mindset, who thrives in a dynamic environment and is passionate about unlocking opportunities through cross-sell, upsell, and expansion in strategic accounts.

What you will do:

- Engage, discover & drive results: Develop and execute customer-focused account plans exceeding revenue targets through upsell, cross-sell, renewals, and new opportunities.
- Articulate Value: Be a strategic partner, understanding customer challenges, connecting solutions to real-world outcomes, and engaging executives in impactful conversations and results. Stay informed about industry trends and competitors to represent our solutions with confidence.
- Execute the Sales Process: Lead and close complex enterprise deals with mastery, building alignment across C-level stakeholders, negotiating value-based agreements, and driving opportunities to successful outcomes.
- Learn & Collaborate: Work with colleagues across Customer Success, Implementations, Billing, Deal Desk, Pre-Sales, and Marketing to ensure seamless customer experiences. Share your expertise by mentoring and supporting teammates in their growth.
- Hunt & Prospect: Build and maintain a strong pipeline, track and leverage opportunities with accuracy, and use data-driven insights to refine strategies. Be open to traveling, as required, to customer sites and industry events to represent Freshworks.

Qualifications

- Experience that counts: 8 years in software sales, with a track record of success in growing existing accounts through upsell and cross-sell strategies, and a consistent record of meeting or exceeding goals.
- Strategic mindset: Proven ability to design and execute account plans while engaging confidently with executives, technical experts, and operational teams alike.
- Consultative approach: Skilled in building strong business cases and ROI stories that resonate with diverse stakeholders.
- Strong communicator: Excellent presentation, listening, and communication skills that foster value-driven, collaborative conversations.
- Domain knowledge: Familiarity with the CRM, CX, or ITSM space is a strong plus, though a willingness to learn and adapt is equally valued.

Additional Information

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Experience LevelMid Level

  • Enterprise Account Manager

    1 day ago

    Bengaluru, Karnataka, India Johnson Controls Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Enterprise Account Management - Indirect Sales (Applied Products)At Johnson Controls, we are emerging as a strong player in the B2C market with a strong network of Channel Partners marketing YORK Mini Chillers finding applications in Comfort, Industrial and Process cooling. This business is modelled on creating a market Pull with JCI and New Customers,...

  • Enterprise Account Manager

    1 week ago

    Bengaluru, Karnataka, India loop health Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description About Loop Loop, were reimagining how health benefits work in India. We combine insurance, primary care, and preventive health services to deliver a radically better healthcare experience for companies and their employees. As an Enterprise Account Manager (EAM), youll play a critical role in owning relationships with our most valuable...

  • Enterprise Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India VFM Systems and Services (P) Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hi ,VFM Systems and Services (P) Ltd is strengthening our sales team in Bangalore location.We have open positions for Business Development Manager and Enterprise Account Manager .Exp Level : yearsLocation : BangaloreSolution Areas : IT infra , Cyber Security , Networking , Datacenter , storageJob descriptionThe selected candidate is expected to cover the...

  • Enterprise Account Manager

    7 days ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Strategic Enterprise Account Manager Company Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse...

  • Enterprise Account Executive

    2 weeks ago

    Bengaluru, Karnataka, India ContraVault AI Full time ₹ 24,00,000 - ₹ 30,00,000 per year

    Company DescriptionAt ContraVault AI, we're transforming how organizations manage the end-to-end tender and RFP analysis process. ContraVault AI does the full cycle of bid management form finding to analysing and submitting bids using AI. Our AI-powered platform streamlines every stage from intelligent tender review and risk analysis to synopsis generation,...

  • Enterprise Account Manager, EMEA Accounts

    2 weeks ago

    Bengaluru, Karnataka, India JumpCloud Full time ₹ 70,00,000 - ₹ 1,40,00,000 per year

    All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple,...

  • Strategic Enterprise Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 1,20,000 - ₹ 1,50,000 per year

    Organizations everywhere struggle under the crushing costs and complexities of"solutions" that promise to simplify their lives. To create a better experience for theircustomers and employees. To help them grow. Software is a choice that can make orbreak a business. Create better or worse experiences. Propel or throttle growth. Businesssoftware has become a...

  • Enterprise Sales Account Manager In OEM Sales

    5 days ago

    Bengaluru, Karnataka, India Denave Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Enterprise Account Manager Data Center (OEM Sales) OR Tele Account ManagerLocation: Koramangala, BangaloreWorking Days: 5 Days (Fixed Day Shift)Work Mode: Work From OfficeMore Detail Call Umesh or mail me Cv -About the RoleWe are looking for a dynamic Enterprise Account Manager Data Center Sales (OEM) to join our team in Bangalore. The ideal...

  • Enterprise Sales Manager

    4 weeks ago

    Bengaluru, Karnataka, India Rajesh Kumar ( Proprietor of Aayam Consultants) Full time

    Job DescriptionPosition Title: Enterprise Sales ManagerCompany Orbit Techsol p. ltd.- www.orbitindia.net . A leading SI System IntegrationSector IT Solutions & ServicesSub-sector Enterprise/Corporate SalesTotal Experience 10+ Years OnwardsRelevant Exp.8+ Years in Enterprise Sales / Account Management (IT Infrastructure &Services)Location Bangalore Shankar...

  • Enterprise Account manager

    7 days ago

    Bengaluru, Karnataka, India HP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Enterprise Account managerDescription -Job Summary• This role is responsible for identifying and orchestrating opportunities for significant revenue growth within top-tier accounts, contributing substantially to overall organizational success. The role stays at the forefront of industry trends, market dynamics, and emerging opportunities, providing clients...