Assistant Vice President, Training Leader, Banking

Ready to shape the future of work? 
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. 
Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role\: Assistant Vice President, Training Leader, Banking
We are looking for a dynamic AVP, Training Leader, who will be responsible for designing and establishing knowledge management practices across new accounts. This role requires strong project management skills and the ability to work closely with businesses, clients, and leaders to drive effective training solutions and knowledge transition.

Responsibilities:

•    Knowledge Management Practices\: Establish and drive knowledge management practices for new accounts or teams, including training solutions for new clients.

•    Training Solutions\: Design and implement ways of working, training plans, assessment frameworks, success criteria, SOP updates, cross-training, and process knowledge tests.

•    New Hire Training\: Create, execute, and evaluate new hire training plans, ensuring effectiveness and governance of LTO and MLTO.

•    SOP Management\: Develop and maintain high-quality Standard Operating Procedures (SOPs), ensuring they are up-to-date and accurate.

•    Process Knowledge Tests\: Structure and provide insights from process knowledge tests.

•    Training Timelines Optimization\: Optimize training timelines where possible to enhance efficiency and effectiveness.

•    Ways of working \: Establish ways of working for new accounts for training deliverables including governance structure, team structure etc.

•    Audit Management\: Manage any client and Genpact training audits, ensuring compliance and quality standards are met.

Qualifications we seek in you
Minimum Qualifications

•    Bachelor's degree 
Preferred Qualifications/ Skills

•    Strong understanding of training function and knowledge management practices

•    High on performance, execution and flexibility

•    Teamwork and conflict resolution

•    Data Analytical skills 

•    Understanding of Banking and capital markets domain 

•    Project Management experience

•    Good Communication and interpersonal skills

•    Microsoft Office (MS Excel, MS Powerpoint and similar tools)

•    AI Savviness

Shift\: Monday-Friday | Shift window as per Business teams you will be aligned too | flexibility is preferred
Why join Genpact? 

•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

•    Make an impact – Drive change for global enterprises and solve business challenges that matter 

•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. 
Let's build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.