Customer Support Executive
1 week ago
Job Overview
This full-time, entry-level position is ideal for a fresher with 0 to 1 year of experience. The successful candidate will be responsible for handling customer queries and ensuring a positive customer service experience.
Qualifications and Skills
- Must have Diploma in Electrical or Electronics / BE in Electrical Or Electronics.
- Strong customer interaction skills to engage with clients and enhance their service .
Roles and Responsibilities
- Manage incoming customer queries and provide prompt and accurate solutions.
- Maintain a thorough knowledge of company products to effectively assist customers.
- Engage with customers through multiple channels, ensuring a seamless service experience.
- Document customer interactions and update relevant information in company systems.
- Collaborate with team members to address complex customer issues and enhance satisfaction.
- Strive to improve customer service standards through regular feedback and service evaluations.
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