Tele Caller Executive

2 weeks ago

Delhi, Delhi, India MSN Medishield Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Denzour Nutrition Pvt. Ltd. is looking for a proactive and confident Tele caller Executive who will be responsible for making outbound calls, handling customer inquiries, and converting leads into sales. The ideal candidate should have strong communication skills and a customer-focused approach.

Key Responsibilities:1. Outbound & Inbound Calling

  • Make outbound calls to prospective customers to promote company products.
  • Handle inbound customer queries with professionalism and clarity.

2. Lead Generation & Conversion

  • Identify potential leads and follow up regularly.
  • Explain product details and benefits to customers to drive conversions.
  • Achieve assigned daily and monthly conversion targets.

3. Customer Handling & Follow-ups

  • Build and maintain positive relationships with customers.
  • Conduct follow-up calls for inquiries, orders, and feedback.
  • Resolve customer concerns or escalate them to the appropriate team.

4. Data Management & Reporting

  • Maintain accurate customer records, call logs, and lead status in the CRM/system.
  • Prepare and share daily reports on calls made, responses, and conversions.

5. Coordination with Teams

  • Coordinate with the sales, dispatch, and operations teams for order-related queries.
  • Share customer requirements and feedback with the internal team.

Required Skills:

  • Excellent verbal communication in English preferred.
  • Strong convincing and negotiation skills.
  • Good listening skills with a customer-first mindset.
  • Basic computer proficiency (MS Excel, CRM entry).

Qualifications:

  • Graduate preferred.
  • 6 months to 2 years experience in tele calling, customer service, or sales

Job Types: Full-time, Permanent

Pay: ₹10, ₹15,000.00 per month

Application Question(s):

  • Are you comfortable for 6 days working with 10am to 7pmwork timings?
  • Can you commute to Jasola Apollo metro station, near to violet line?
  • What is you last/current in- hand salary/stipend?

Work Location: In person

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