Process Associate

1 week ago

Pappanaickenpalayam Coimbatore Tamil Nadu, India Adam&Eve Inc Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Job Title: Process Associate

Location: Coimbatore (On-site)

Job Type: Full-Time

Experience: 0–2 years

Shift: Day Shift

ABOUT THE COMPANY

Adam & Eve Inc is a Coimbatore-based company offering customer support, data entry, and RCM services.They specialize in global IT recruitment and staffing solutions.

Their digital team handles SEO, web development, and social media marketing.Serving clients across the USA, UK, Canada, Australia, and India.

Job Summary:

We are seeking enthusiastic and customer-focused individuals to join our team as Process Associate for our Domestic Voice Process. You will handle customer calls in Hindi/Telugu/Malayalam and English(mandatory), providing efficient solutions and ensuring a positive experience.

Key Responsibilities:

  • Handle incoming and outgoing customer calls in Hindi (or) Telugu(or)Malayalam and English
  • Address customer queries, complaints, and requests professionally and promptly
  • Maintain accurate records of customer interactions
  • Adhere to company policies and communication standards

Requirements:

  • Fluency in Hindi (or) Telugu(or)Malayalam and English
  • Strong communication and problem-solving skills
  • Basic computer skills
  • Willingness to work on-site in Coimbatore

Preferred Qualifications:

  • +2 or any graduate
  • Prior experience in customer support or call center environment is a plus
  • Freshers are encouraged to apply

What We Offer:

  • Fixed day shift with a supportive work environment
  • Competitive salary and performance-based incentives
  • Training and opportunities for career growth

Contact

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Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹20,337.72 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Provident Fund

Application Question(s):

  • What are the langugages that you can speak?

Work Location: In person

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