Product Manager

1 week ago

Deoli, Delhi, India PanScience Innovations (PSI) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About PanScience Innovation

PSI is India's largest venture studio in AI and Deep Tech, headquartered in New Delhi. We're committed to building science-backed, tech-enabled ventures that address high-impact, emerging market opportunities. We operate at the intersection of innovation, research, and business execution, launching bold, founder-led companies from the ground up.  

We're a fast-moving team focused on building valuable client relationships and driving revenue through targeted outreach and smart prospecting. We value curiosity, resilience, and strong communication.  

About the Role

We are seeking a highly driven and analytical Product Manager with a strong understanding of AI-powered product delivery and the B2B technology ecosystem. The ideal candidate will be responsible for translating client and business needs into scalable product solutions, ensuring end-to-end ownership from ideation to delivery. This role requires a blend of technical product management, customer experience acumen, and strategic thinking to drive innovation, retention, and satisfaction across high-stakes client accounts. 

Key Responsibilities

1. Product Strategy & Roadmap

  • Define and execute product roadmaps aligned with business goals and user insights.
  • Collaborate with Engineering, Data Science, and Operations teams to develop AI-based product features.
  • Conduct market and competitive analysis to identify new opportunities for differentiation.

2. Customer Experience & Retention

  • Work with Customer Success teams to identify user pain points and design impactful product improvements.
  • Develop customer segmentation and profiling frameworks to enhance personalization.
  • Use behavioural and data analytics to predict churn and strengthen engagement.

3. Client Onboarding & Relationship Management

  • Oversee onboarding to ensure a seamless product adoption experience.
  • Serve as the primary liaison for enterprise clients, converting requirements into structured deliverables.
  • Maintain effective documentation and communication across internal teams.

4. AI Product Delivery & Optimization

  • Partner with AI engineers and solution architects to deliver voice and NLP-based modules.
  • Continuously refine AI performance using data-driven insights and client feedback.
  • Champion responsible AI practices that maximize business value and scalability.

Required Skills & Qualifications

  • Bachelor's or

Master's in Engineering

, Computer Science, Business, or related field.
- 2–5 years of product management experience in AI, SaaS, or B2B tech.
- Strong analytical mindset with experience in data-backed product decisions.
- Proven ability in managing customer lifecycles, churn reduction, and retention analytics.
- Exposure to Voice AI or Conversational Intelligence is highly desirable.
- Skilled in Jira, Confluence, Mixpanel, Google Analytics, Power BI, or similar tools.
- Excellent communication and stakeholder management skills with a track record of end-to-end ownership.

What We Offer

  • Opportunity to work on cutting-edge AI products redefining enterprise experiences.
  • A collaborative, fast-paced environment with ownership and autonomy.
  • Exposure to leading enterprise clients and diverse business challenges.
  • Competitive compensation and career growth within a rapidly scaling organization.

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