Guest relation Associate

17 hours ago

Pune, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are looking for a highly skilled and experienced Guest Relation Associate to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Develop and maintain strong relationships with guests to ensure they have an exceptional experience.
  • Coordinate with other departments to ensure seamless service delivery.
  • Handle complaints and feedback courteously and efficiently.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with the team to achieve high levels of customer satisfaction.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.
  • Familiarity with hotel management systems and software is an advantage.

  • Guest Relations Associate

    1 week ago

    Pune, Maharashtra, India Marriott International Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Pune Bund Garden Hotel, Raja Bahadur Mill Road, Pune, Maharashtra, India, 411001ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYSupply guests with directions and information regarding property amenities, services, and hours of...

  • Guest Relations Associate- Front Office

    2 days ago

    Pune, Maharashtra, India Marriott International Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Pune Chakan, Plot P-7, MIDC, Chakan Industrial Area Phase-1, Pune, Maharashtra, India, 410501ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYSupply guests with directions and information regarding property amenities,...

  • Guest Relations Manager

    6 days ago

    Pune, Maharashtra, India Marriott International, Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and...

  • Guest Services Associate

    2 weeks ago

    Pune, Maharashtra, India Marriott International Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Pune, Senapati Bapat Road, Pune, Maharashtra, India, 411053ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment;...

  • Guest Services Associate

    6 days ago

    Pune, Maharashtra, India Marriott International, Inc Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Description POSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. ...

  • Guest Relations Executive

    1 week ago

    Pune, Maharashtra, India GRD Infraprojects Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt GRD Infraprojects Pvt. Ltd., we aim to redefine the industry by building trust, reliability, and accountability. We are a group of honest, visionary enthusiasts dedicated to providing the best possible experience to everyone who places their trust in us. Our focus is on envisioning and realizing the future. Join us in our journey to...

  • Guest Relation Executive

    1 week ago

    Pune, Maharashtra, India Sodexo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Were Hiring: Guest Relations ExecutiveLocation: Pune – Hinjewadi Phase 3Qualification: HSC / Diploma / Graduate (Hospitality)Experience: Minimum 2 years in Facility Management or Hospitality IndustryRole Overview:We are looking for a well-groomed and professional Guest Relations Executive to handle front office operations, guest management, and ensure...

  • Guest Relation Executive

    3 days ago

    Pune, Maharashtra, India Pride Purple Infrastructure Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Guest Relationship Executive (GRE) - Site Sales OfficeJob Overview: We are seeking a confident and customer-focused Guest Relationship Executive (GRE) to manage the client experience at our site sales office. The ideal candidate should have a pleasing personality, strong communication skills, and prior experience in real estate or hospitality...

  • Mgr-Guest Relations I

    15 hours ago

    Pune, Maharashtra, India Marriott International Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryPublic Relations & CommunicationsLocationFour Points by Sheraton Hotel & Serviced Apartments Pune, 5th Mile Stone, Pune, Maharashtra, India, 411014ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYSupports the developing and implementing an ongoing media and community relations. Provides crisis...

  • Guest Service Associate- Housekeeping

    6 days ago

    Pune, Maharashtra, India Marriott International, Inc Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Description POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make...