Academic Outreach Advisor
11 hours ago
Job Description
We are hiring an Academic Outreach Advisor to connect with prospective students, understand their academic interests, and guide them in selecting the right program. The role focuses on student engagement, counseling, consistent follow-ups, and ensuring a smooth enrollment experience from inquiry to admission.
A short self-introduction video is mandatory for all applicants.
Key Responsibilities
- Engage with prospective students and explain program details, learning pathways, and academic outcomes
- Provide clear guidance to students and parents to support informed academic decisions
- Manage incoming inquiries and assist students throughout the admission and onboarding process
- Maintain continuous communication via calls, WhatsApp, emails, or virtual sessions
- Follow up with interested candidates to ensure timely completion of admission steps
- Record all student interactions, updates, and progress accurately in the CRM
- Coordinate with academic, operations, and marketing teams for smooth information sharing and student support
Requirements
- Minimum 1 year of experience in academic counseling, admissions, or student support
- Strong communication, listening, and interpersonal skills
- Ability to explain programs confidently and address student queries effectively
- Organized, goal-oriented, and consistent with follow-ups
- Basic knowledge of CRM tools and digital communication platforms
- Mandatory: Submission of a short self-introduction video
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Application Question(s):
- current salary?
Work Location: In person
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