Customer Care Manager

3 days ago


Chennai, Tamil Nadu, India Mahindra & Mahindra Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year
Responsibilities & Key Deliverables
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data Preferred Industries
Education Qualification
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience
5 years and above


  • Chennai, Tamil Nadu, India Toast Inc Full time

    Customer Care Manager - Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best building the businesses they love Bready to make a change As a Customer Care Manager you will actively manage a team of agents for the Enterprise campaign You are responsible for the productivity...


  • Chennai, Tamil Nadu, India Barclays Full time

    Put yourself at the heart of the Barclays A career in banking operations puts you at the very centre of our business strategy By putting customers at the heart of everything we do we re putting our whole business behind our Customer facing teams As the face of our brand especially in an increasingly digital world you ll play a vital role in our...


  • Chennai, Tamil Nadu, India Naz V HR Solutions Full time

    Job Description**Customer Care Manager (Sales/Service)**- Vacancies: 4 | Locations: Nexa, Ecr, OMR & Madipakkam- Graduate + 3-5yrs automobile Sales Customer care dept exp | System knowledge- Salary: 30K + Incentives


  • Chennai, Tamil Nadu, India All Care Therapies Full time

    Company DescriptionAll Care Therapies is a rapidly growing IT and Medical back office Management Company We provide superior consulting and management services for the healthcare industry All Care Therapies brings a fresh and innovative approach to back office healthcare management If you have the required experience and are looking to join a dynamic team ...


  • Chennai, Tamil Nadu, India Eppendorf Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Your challengesTransforming the Global Supply Chain Vision, Guiding Principles and Strategic Objectives into efficient and effective business processes to meet customer service levels and company objectives.Oversee the entire order cycle, from order receipt through to shipment and delivery. Ensure all orders are processed efficiently and meet customer...


  • Chennai, Tamil Nadu, India Toast Inc Full time

    Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business increase sales engage guests and keep employees happy We are seeking a dynamic operational leader to join our Care leadership team You will build and shape our India Customer Support teams partnering closely with existing global leadership teams ...


  • Chennai, Tamil Nadu, India Mi Lifestyle Marketing Global Private Limited Full time

    Job DescriptionGreetings from Mi Lifestyle Marketing Global Pvt LtdWe are seeking a motivated and enthusiastic Customer Care Executive to join our team. This role is ideal for freshers or entry-level candidates who are eager to launch their careers in customer service and are passionate about delivering exceptional support to our customers. Hindi Speaking is...

  • Customer Care Leader

    3 weeks ago


    Chennai, Tamil Nadu, India Barclays Full time

    Put yourself at the heart of the Barclays A career in banking operations puts you at the very centre of our business strategy By putting customers at the heart of everything we do wexc3xa2xc2x80xc2x99re putting our whole business behind our Customer facing teams As the face of our brand especially in an increasingly digital world you ll play a vital...


  • Chennai, Tamil Nadu, India beBeeCollections Full time ₹ 72,00,000 - ₹ 86,40,000

    Customer Care Collections SpecialistWe are seeking a highly skilled Customer Care Collections Specialist to join our team. This role is ideal for individuals who enjoy working with people and have strong communication skills.Key Responsibilities:Perform outbound calls to insurance companies to collect outstanding accounts receivables.Respond to customer...


  • Chennai, Tamil Nadu, India CMA CGM Full time US$ 90,000 - US$ 1,20,000 per year

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...