Operations Manager

Job Summary:
Join Fresh Platter Private Limited, a fast-growing agritech enterprise revolutionizing India's fresh-produce supply chain. We are looking for a proactive, hands-on Operations Manager to lead daily warehouse, logistics, and processing operations at our Bengaluru facility.

The ideal candidate will have strong leadership skills, a deep understanding of warehousing and logistics, and the ability to drive operational excellence through process discipline, accountability, and technology adoption.

This role offers an exciting opportunity to play a pivotal part in scaling a company that combines innovation, data, and precision operations to transform how fruits and vegetables move from farm to market.

About Fresh Platter Private Limited:
At Fresh Platter, we are revolutionizing the supply chain for bananas and other select agricultural products in India, ensuring the highest quality for both domestic and international markets. Our primary focus is on solving India's supply chain challenges through advanced technology, efficient operations, and uncompromising quality standards at every stage—from cultivation to distribution.

Despite being the world's largest banana producer, India's export ranking has remained low due to fragmented systems and post-harvest inefficiencies. We are changing that. By setting new benchmarks in quality and reliability, we are positioning India's produce on par with the best global standards.

Our commitment to innovation, integrity, and operational excellence drives us to continuously raise the bar as we expand our footprint across India and beyond.

Primary Place of Work:
Cheemasandra, Bengaluru

Description/Responsibilities:
As an Operations Manager at Fresh Platter, you will ensure seamless day-to-day operations across warehousing, logistics, and processing, driving efficiency, accuracy, and accountability at every level. Your key responsibilities include:

Warehouse Management

· Oversee all daily operations including receiving, storage, grading, and dispatch of goods.

· Coordinate inbound and outbound logistics to ensure smooth, timely flow of materials.

· Manage labor for loading/unloading, enforcing safety and productivity standards.

· Continuously optimize warehouse layout and processes for efficiency and throughput.

2.     Material Processing and Quality

· Supervise fruit handling and material processing to meet Fresh Platter's quality benchmarks.

· Work closely with quality teams to minimize damage and ensure export-grade output.

· Drive improvements in packaging, handling, and sorting systems.

3.     Logistics and Distribution

· Plan and coordinate daily truck schedules for dispatches and empty crate returns.

· Track vehicle and driver performance, ensuring on-time deliveries and cost control.

· Collaborate with transport partners for route optimization and freight cost reduction.

4.     Data Management and Reporting

· Maintain accurate digital records of inventory, dispatches, crate movement, and material flow.

· Generate daily, weekly, and monthly MIS reports for management review.

· Use Zoho Books and Trace360 (crate traceability) to maintain operational transparency.

5.     Team Leadership and Development

· Lead and motivate warehouse and logistics teams, setting clear KPIs and accountability metrics.

· Conduct regular reviews, training, and cross-functional coordination with procurement and finance.

· Build a culture of discipline, responsibility, and continuous improvement.

6.     Compliance and Safety

· Enforce health, hygiene, and safety protocols across the warehouse and loading zones.

· Ensure proper documentation and compliance with company and statutory requirements.

Continuous Improvement & Technology

· Identify and implement process improvements using data-driven analysis.

· Leverage automation tools and digital systems (Zoho, Trace360, etc.) to streamline operations.

· Work with R&D and management teams to pilot new technologies for efficiency and scalability.

8.     Ownership & Accountability

· Take complete ownership of daily operational results — volume handled, costs, and team productivity.

· Resolve on-ground challenges proactively, ensuring management bandwidth is focused on growth and strategy.

Qualifications
:

1.     Bachelor's degree in Operations, Supply Chain Management, Engineering, or related field.

years of experience in warehouse, logistics, or supply chain management (F&V or FMCG preferred).

3.     Strong track record in team management, process optimization, and cost control.

4.     Hands-on knowledge of ERP systems (Zoho Books, Zoho Inventory, or similar).

5.     Fluency in Kannada and English; knowledge of Hindi/Telugu/Tamil preferred.

6.     Ability to work under pressure, solve real-time problems, and lead by example.

Personal Qualities:

1.     High integrity, strong ownership mindset, and attention to detail.

2.     Proactive problem solver with a bias for action.

3.     Excellent communication, coordination, and leadership skills.

4.     Willingness to work extended hours when operationally required.

Compensation:
Salary + performance bonus based on the experience & skills of the candidate

If you are interested, then please email your resume to